Review of Krispy Kreme
Krispy Kreme: A Classic Donut Shop with Mixed Reviews
Krispy Kreme is a well-known chain that has been serving a variety of donut flavors and shapes for many years. Located in Hoover, Alabama, this donut shop is also a coffee shop, dessert shop, and fast food restaurant. The shop is open seven days a week from 6:00 am to 10:00 pm on weekdays and until 11:00 pm on weekends.
While Krispy Kreme has been around for a long time and has many loyal customers, the reviews are mixed. Some customers have had great experiences with the shop, praising the fast service and delicious donuts. Others have had negative experiences, citing poor customer service, incorrect orders, and long wait times.
One thing that customers seem to agree on is the price of the donuts. Some have expressed shock at the cost of a box of donuts, while others have noted that the prices are reasonable for the quality of the product.
Despite the mixed reviews, Krispy Kreme remains a popular spot for donut lovers in Hoover. If you're in the mood for a classic donut and a cup of coffee, this shop is worth a visit. Just be prepared for the possibility of a long wait and check your order before leaving the shop.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- No-contact delivery
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
Wayne Polk
So glad they are fully open for business! Great customer service and the best donuts!
I C
The receipt said cashier was Morgan, she was at the drive thru. She is very rude, everything I asked (glazed, assorted, and a latte) she said what kind of assorted, I said it doesn’t matter really, she said well Idk what to give you, then I asked also for a latte, her the machine is down we only have coffee. Ok nvm. Get to the window no hello, no total, said she can’t scan my app, just all around not what I’m used to there. Morgan is gonna bring your ratings down today Krispy Kreme.
James Miller
Really!
Donuts cost that much now.
They were good and fresh but 15 bucks? For a box....
Cadence Serna
We got our donuts and they were perfect. I bought 10 and only got one because my girlfriend and family ate the other 9 before I could have any.
Dachozan One (Dream)
Hot and fresh line was long as usual but they moved fast ! This was a year ago⤴️⬅️ last night I visited and not so swell the young girl at the window evidently needs customer service skills bc she had none! The manager on duty came to window after my request and got me together and I was outta there ...listening to the customer is fundamental and very customer oriented! I placed my order thru app told me to call number I did after I’d sat there more than 5 minutes then I notice no cars in line no one picked up phone so I drove around to window where I sat at least another 5 minutes that’s when the girl asked if she could help me left the window about 3 minutes came back told me we don’t take orders at the window well I guess not ‘ I did it on app anyway I think my taste for doughnuts have ran out to drive 30 mins there and back it’s not worth it
David Shoemake
Every time we come to this location, they do not have any of the specialty/seasonal doughnuts or drinks available.
The website says they are available, but they are not.
The employees are also very rude and disrespectful.
My daughter and I went tonight and the door was locked 2 hours before closing time.
This location has gone downhill considerably. I do not see them staying open much longer at this pace.
Jeremy Wilson
Want to charge outrageous price for cold donuts... I drive to your store to get hot fresh ones if I wanted cold ones I'd go to dang Walmart
ReBe
Hot sign was on…I received messy cold doughnuts
Joe Marchetti
Quick service in the drive thru and the person working was very nice. Just don't get the coffee, it's no good.
Bob Gibson
I have been reading the reviews of this Krispy kreme location. I have been coming to Krispy kreme locations for years. Locations in Rocky Mount, NC to Tampa, Florida. They are setup the same. You may not always get your favorite but I would come early to at least have a shot at getting them. I did not have any issues with the donuts and they were fresh but I didn't get everything I wanted since it was close to noon on a Sunday. The two dozen donuts I delivered to the local animal emergency hospital were very happy to receive them.