Krispy Kreme
Review of Krispy Kreme
Krispy Kreme: A Longtime Chain Serving Donuts, Coffee, and More
Krispy Kreme is a popular donut shop, bakery, coffee shop, and dessert shop located in Columbus, Mississippi. The chain has been serving its famous Original Glazed Doughnut since it opened in Winston-Salem, NC in 1937. Today, Krispy Kreme delights fans across the globe with its wide variety of donut flavors and shapes, plus coffee and frozen drinks.
The shop sells a variety of freshly made doughnuts, including the iconic Original Glazed Doughnut, as well as hand-crafted espresso-based specialty coffee drinks and brewed coffee. Customers can watch the doughnut-making process in the unique doughnut theater, which allows them a first-hand look at how the doughnuts are made. The iconic Hot Light lets fans know when doughnuts are coming down the line, and is a signal to stop in for fresh, warm doughnuts.
Krispy Kreme is open seven days a week, from 7:00 AM to 9:00 PM. The staff is usually friendly and helpful, and the service is prompt. However, some customers have reported issues with the staff's attitude and the quality of the doughnuts. Some customers have also complained about false advertising, as the shop sometimes does not have the specials advertised. Additionally, some customers have reported issues with redeeming gift cards and coupons.
Despite these occasional issues, Krispy Kreme remains a popular destination for donut lovers in Columbus. If you're in the mood for a sweet treat or a cup of coffee, Krispy Kreme is definitely worth a visit.
From the business
"Krispy Kreme has been selling our famous Original Glazed Doughnut since we opened in Winston-Salem, NC in 1937. Still our most popular and best-selling product, this glazed, yeast-raised doughnut now delights fans across the globe. We still make all of our doughnuts fresh daily, a process which can be seen in our doughnut factory. Our unique doughnut theater allows customers a first-hand look at how our doughnuts are made. The iconic Hot Light lets fans know when doughnuts are coming down the line, and is a signal to stop in for fresh, warm doughnuts. Our shop sells a variety of freshly made doughnuts as well as hand-crafted espresso based specialty coffee drinks and brewed coffee."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- No-contact delivery
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
- Same-day delivery
G s
I'm always pleased the way the employees greet you as you walk in with a Good Morning.
Not like my Local Dunkin Donuts .
I know I've have many photos of the Donuts being made. But like a kid @ Christmas I'm like , I can't help but taking more photos of the Donut making progress.
Just wish they had a Krispy Kreme where I live .
Carmen Pinkerton
EVERY SINGLE TIME WE GO IN HERE THE EMPLOYEES ARE SO RUDE. Why not try to ignore the negative service to get some Krispy Kreme though... right? We go pretty frequent and always get the same thing, 2 dozen assorted. The past 3 times we have been in here the doughnuts taste awful, almost stale. The coffee machine NEVER works. The bathroom was decent, and the eating area was OK as well. Just the customer service and food prep is very off and need HUGE improvements.
Melanie Frost
Today I stopped by while in Columbus. The young man who waited on me was so polite. He took service with a smile above and beyond. Warmed this grandmom's heart. The donuts were fresh and wonderful!
Tina Maddox
This business is so ridiculous. I went to this location today to try and redeem my E-Gift Card and the cashier said she couldn’t redeem it! Couldn’t scan my bar code or manually type my code in!! I haven’t never had a issue before at any other location. This is ridiculous
Geoffrey Murray
Well, here’s another business that will probably end up closed. Want to know why? The last three visits have been not good. The first wasn’t terrible. The staff was prompt, friendly and helpful but messed up my charges. I had a coupon and it was good for up to five orders but only had one discounted. The second visit, I waited at the order window for 5+ minutes and nobody ever greeted me, so I left. Today I went and the order taker ‘couldn’t hear me’ so when I got to the window I asked for them to split up one dozen into two half dozen boxes. No big deal right? Well, seemingly it was. I was met was a sigh and an eye roll. I instructed her to give me my card back and cancel the order. If management/ownership wants to know why their business isn’t making money, it’s because of your terrible staff. Do better.
Janice Rupert
False advertisement!! Cinnamon rolls supposedly to be sold on Sunday's and for the last past 3wks I've visited or called I was told that they wasn't going to make any...huh??? This the only day yall make them sir/ma'am!!!! FALSE ADVERTISEMENT AT ITS BEST!!!!
Lori Ann Murphy
Ahh...the taste of fresh donuts straight off the rollers. You cannot beat them! The pain ones and the blueberry cakebatter ones are so good.
Jason Kislow
We came in and got free donuts for my boys report cards. I’m glad they have this program, my boys always look forward to coming and I hope it encourages them.
Lorie Arcala
We love Krispy Kreme. Coming from the NY/NJ area, we always look forward to getting Krispy Kreme in other places. Today however was quite a disappointment. We went to grab some donuts at this Krispy Kreme and as my boyfriend was finishing up his cake batter donut, he starting chewing something hard. Come to find out it was a piece of wood chip. He thought it was a sprinkle or something but it was very hard and he could’ve choked if he swallowed it. Now I’m afraid of even eating the rest of the donuts. I should go back and return the 6 pack of assorted donuts I purchased.
Candy Harris
Yall disappointed alot of kids for report cards. Of course I appreciate the free donuts yall give, but the kids. Many of them were disappointed by the change yall have made. With them working hard for nine weeks and no longer getting a choice on donuts. Also, the donuts today because I bought a dozen. They were horrible and not hot even though the hot sign was on.