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Review of Krispy Kreme

Krispy Kreme: A Longtime Chain Serving Donuts, Coffee, and More

Krispy Kreme is a popular donut shop, bakery, coffee shop, and dessert shop located in Columbus, Mississippi. The chain has been serving its famous Original Glazed Doughnut since it opened in Winston-Salem, NC in 1937. Today, Krispy Kreme delights fans across the globe with its wide variety of donut flavors and shapes, plus coffee and frozen drinks.

The shop sells a variety of freshly made doughnuts, including the iconic Original Glazed Doughnut, as well as hand-crafted espresso-based specialty coffee drinks and brewed coffee. Customers can watch the doughnut-making process in the unique doughnut theater, which allows them a first-hand look at how the doughnuts are made. The iconic Hot Light lets fans know when doughnuts are coming down the line, and is a signal to stop in for fresh, warm doughnuts.

Krispy Kreme is open seven days a week, from 7:00 AM to 9:00 PM. The staff is usually friendly and helpful, and the service is prompt. However, some customers have reported issues with the staff's attitude and the quality of the doughnuts. Some customers have also complained about false advertising, as the shop sometimes does not have the specials advertised. Additionally, some customers have reported issues with redeeming gift cards and coupons.

Despite these occasional issues, Krispy Kreme remains a popular destination for donut lovers in Columbus. If you're in the mood for a sweet treat or a cup of coffee, Krispy Kreme is definitely worth a visit.

From the business

"Krispy Kreme has been selling our famous Original Glazed Doughnut since we opened in Winston-Salem, NC in 1937. Still our most popular and best-selling product, this glazed, yeast-raised doughnut now delights fans across the globe. We still make all of our doughnuts fresh daily, a process which can be seen in our doughnut factory. Our unique doughnut theater allows customers a first-hand look at how our doughnuts are made. The iconic Hot Light lets fans know when doughnuts are coming down the line, and is a signal to stop in for fresh, warm doughnuts. Our shop sells a variety of freshly made doughnuts as well as hand-crafted espresso based specialty coffee drinks and brewed coffee."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • No-contact delivery
  • Delivery
  • Drive-through
  • In-store pickup
  • In-store shopping
  • Takeout
  • Dine-in
  • Same-day delivery

Krispy Kreme Reviews - 100

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Johnathan Walker

They don't ever have the advertised special edition donuts and how do you NOT have any regular glazed doughnuts?! They literally said all they had were two different types, sprinkles and some other multi flavored doughnuts.

Timothy Denning

There is nothing better than a original Krispy Kreme doughnut fresh off the line my wife is from New York and all she had was DD up there. So this was the first place I took her once we got her moved down to Alabama. I've created a monster lol. Seriously I've never had a problem out of this location service or otherwise

noel l

The most horrible customer service I've ever gotten in my life. The employee told me that they were out of a size. They were not. He sat there and argued with me in front of a customer and told me to hurry up because he had a "line." Incredibly rude. I will be reporting him to cooperate.

Christopher Walker

U just purchased a dozen glazed and a dozen assorted and I don't have the blueberry I asked for and the filled ones don't have anything in them plus I got 2 plain ones. This is unexceptable I was the only person in line there was no need for a rush and give me the wrong stuff, I live 20mins away so I'm not got back. I will not buy from here again

JP Aus

The employees were oh so nice. They were hard working and very nice. They made the drive thru so much fun. But I will be glad when they reopen the hole store.

jeremy gonzalez

Good fresh donuts I give 5 stars for the establishment..just too sweet for my taste .. a personal 3 star donut, but I don't want to base the overall rating on my taste in donuts.

Tony Marks

Krispy Kreme is the best donut on the planet Dunkin Donuts is no comparison I love Krispy Kreme when that sign is lit up and they are hot fresh off the press I recommend this place to everyone if you've never ate a Krispy Kreme you don't know what a donut is

Deja Blake

This Krispy Kreme supposedly is the closest to Starkville. We got there and the employees were rude, staring at us like we weren't supposed to be there, and one was even on her phone in the back. Of course the doughnuts were nice but I've had better service.

Deoz Nichols

my wife loves krispy Kreme I don't but I do have to say the first time I ordered the lady was pleasant the next day a different lady.. she wasn't a morning person that's all l have to say about that.. and the doughnut holes were cold.. that's all

Juanita Proffitt

Good service and coffee too

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Krispy Kreme Hours

  • Monday 7 AM to 9 PM
  • Tuesday 7 AM to 9 PM
  • Wednesday 7 AM to 9 PM
  • Thursday 7 AM to 9 PM
  • Friday 7 AM to 9 PM
  • Saturday 7 AM to 9 PM
  • Sunday 7 AM to 9 PM