Review of Krispy Kreme
Krispy Kreme: A Classic Donut Shop with Mixed Reviews
Krispy Kreme is a well-known chain that has been serving a variety of donut flavors and shapes for many years. Located in Hoover, Alabama, this donut shop is also a coffee shop, dessert shop, and fast food restaurant. The shop is open seven days a week from 6:00 am to 10:00 pm on weekdays and until 11:00 pm on weekends.
While Krispy Kreme has been around for a long time and has many loyal customers, the reviews are mixed. Some customers have had great experiences with the shop, praising the fast service and delicious donuts. Others have had negative experiences, citing poor customer service, incorrect orders, and long wait times.
One thing that customers seem to agree on is the price of the donuts. Some have expressed shock at the cost of a box of donuts, while others have noted that the prices are reasonable for the quality of the product.
Despite the mixed reviews, Krispy Kreme remains a popular spot for donut lovers in Hoover. If you're in the mood for a classic donut and a cup of coffee, this shop is worth a visit. Just be prepared for the possibility of a long wait and check your order before leaving the shop.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- No-contact delivery
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
- Takeout
- Dine-in
Gene Horton
Waited 5-10 minutes PER CAR in drive through. Ordered on the speaker, was told $16. Got to the window, they didn’t have any idea what I had ordered. Then I gave them the SAME order and was told $26
Jennifer C
Sat through traffic and took us at least 45 mins earlier this week just because we were craving Krispy Kremes donuts especially the warm fresh glazed. But sadly we started to dig-in once we got back to the car and the spring minis were pretty dry inside!!! They probably have been sitting at least for days!!! Waste of my $17. Plus tax!!! Really disappointed.
William Parker
I went to this Krispy Kreme today 5/19/2023 I asked for a three-pack of glazed and a Hot Caramel mocha. I felt bad for the lady because the creamer was empty and she had to go back to the storage room to get it and it took a little while to get it and now there is a line of people waiting. And when she handed me my drink it was cold. If you look closely in my picture you'll see ice in my HOT Caramel mocha. So no my order wasn't correct.
Laura boler
Literally had none of the doughnuts listed!! Very rude drive-thru employee, acted like it was a bother to her to be at work & wait on customers! This Krispy Kreme location has really gone downhill! Tuscaloosa location beats Hoover any day of the week! Doughnuts were stale & looked like they weren't handled carefully at all. Also a woman walked up to the window while we were waiting on our order to complain about the quality of her doughnuts 😒
Megan Johnson
A JOKE LOL!!!
Worst KKD location in the world.
Turning customers away that put in mobile orders hours ago.
LOCKING CUSTOMERS IN THE BUILDING (FIRE CODE!!!!!)
OUT OF RASPBERRY AND LEMON FILLED??? MAKE SOME!!!
Drew Burroughs
Only been here once but it was great service and even better nice hot donuts
Brian Watkins
I love Krispy Kreme they are my favorite doughnut place. They went way up on their prices though, please come down on the prices. One dozen almost $15
Sharon Jones
It seems that the Hoover store has closed. I had repeatedly called no answer. Text no answer. I was trying to place an order for the Christmas donuts. Also sent email to store managers no answer. Will miss the hot and now sign. Sad they chose to close this store. If anyone knows how to get the Christmas donuts by tomorrow please let me know.
Shenetha Williams
Service was terrible!!! I ordered my doughnuts and was given a box with icing all over the outside bottom and top and the doughnuts were hard and some even had finger print holes in them. I go back through the drive through and explained and was told I would get fresh doughnuts. Only to be given the exact Same NASTY 🤮 BOX FULL OF ICING ALL OVER THE OUTSIDE!! I politely told them to keep the doughnuts and toss them. This place needs new employees who take pride in their jobs.
Melody Harris
The inside wasn't open, only the drive thru. It moved quickly and had friendly staff. All in all great purchase but was sad we didn't get to watch the doughnuts being made. We have to drive 53 miles one way so that is the high lite of the trip. Nothing better than a warm, fresh glazed Krispy Kreme Donut. Yum Yum! Maybe one day we will have one in Jasper.