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Review of BIGGBY COFFEE

BIGGBY COFFEE is a cheery regional coffeehouse chain located at 4450 Breton Rd SE, Kentwood, Michigan. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. With its inviting atmosphere and friendly staff, it's a popular spot for locals to grab their daily caffeine fix or enjoy a leisurely meal.

The hours of operation for BIGGBY COFFEE are as follows:

  • Monday to Friday: 6:00 AM - 7:00 PM
  • Saturday and Sunday: 7:00 AM - 7:00 PM

Customers appreciate the variety of specialty drinks offered at BIGGBY COFFEE, including their signature coffees, lattes, and cappuccinos. The menu also features a range of delicious smoothies and baked goods, perfect for those looking for a quick snack or a sweet treat.

While BIGGBY COFFEE has a loyal customer base, it's important to note that there have been some mixed reviews. Some customers have expressed frustration with the speed of service, mentioning long wait times and slow drive-thru experiences. However, others have praised the friendly and pleasant staff, as well as the quality of the beverages.

It's worth mentioning that there are alternative coffee shops in the area that some customers prefer due to faster service or different taste preferences. However, BIGGBY COFFEE continues to attract customers who appreciate its cozy atmosphere and specialty drink options.

If you're in the Kentwood area and looking for a local coffee shop and cafe, BIGGBY COFFEE is worth a visit. Whether you're in the mood for a delicious latte, a refreshing smoothie, or a tasty baked good, their menu has something for everyone.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

BIGGBY COFFEE Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Libby Loves

I got a gift card to bigbys so I went there after not have being there for about a year or two. The blonde girl with the long hair was very nice and patient with me. I had excellent service.

Melissa Gurney

Blood orange smoothie was delicious! A new favorite. But the sitting area and the bathroom were dirty.

Lissette Gama

Basically I try this place every week and every week they’re out of EVERYTHING. Sometimes out of coffee 🤯. Mind blowing on how they open their doors.

Ann Przybysz

Great drinks and very friendly baristas!

Brittany C

At this location specifically....less than friendly customer service (at least in the mornings), the drinks seem like they’re made carelessly. Also, why are the prices so dang high? I used to work at a Biggby and they have inflated a lot. I understand having to raise prices over time, but just seems crazy especially when the drink is only sub par.

Robert Bolden II

I visit this specific biggby most mornings on my way to work and each time something on my order is wrong and i never have time to come back and correct it. Whether i order a bragel w/o CREAM CHEESE or a red eye with 3 servings of sugar and 2 servings of cream they always miss something. Also it doesnt matter who is working they all seem to get my orders wrong. They never read me back my order to ensure accuracy so they can avoid these mishaps. I'm giving up on this location

Tamara Gooch

Always a pleasant experience and the BEST coffee!! They have gotten better and better each time I've visited.

Timothy Putman

Biggby is fine, kind of the McDonalds of coffee places. Consistent, coffee is good, WiFi works, comfortable, varied seating, clean. Staff always polite. I’m holding back a star because they’re all the same, and kind of generic.

First Time Caller Jim from Euclid

Great coffee ☕ and service

Stephanie Chandler

There's always an issue with their blenders and I can never get a frozen drink in the AM. Seems like a inconvenience issue rather than a blender issue.

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BIGGBY COFFEE Hours

  • Monday 6 AM to 7 PM
  • Tuesday 6 AM to 7 PM
  • Wednesday 6 AM to 7 PM
  • Thursday 6 AM to 7 PM
  • Friday 6 AM to 7 PM
  • Saturday 7 AM to 7 PM
  • Sunday 7 AM to 7 PM