BIGGBY COFFEE
Review of BIGGBY COFFEE
BIGGBY COFFEE is a cheery regional coffeehouse chain located at 4450 Breton Rd SE, Kentwood, Michigan. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. With its inviting atmosphere and friendly staff, it's a popular spot for locals to grab their daily caffeine fix or enjoy a leisurely meal.
The hours of operation for BIGGBY COFFEE are as follows:
- Monday to Friday: 6:00 AM - 7:00 PM
- Saturday and Sunday: 7:00 AM - 7:00 PM
Customers appreciate the variety of specialty drinks offered at BIGGBY COFFEE, including their signature coffees, lattes, and cappuccinos. The menu also features a range of delicious smoothies and baked goods, perfect for those looking for a quick snack or a sweet treat.
While BIGGBY COFFEE has a loyal customer base, it's important to note that there have been some mixed reviews. Some customers have expressed frustration with the speed of service, mentioning long wait times and slow drive-thru experiences. However, others have praised the friendly and pleasant staff, as well as the quality of the beverages.
It's worth mentioning that there are alternative coffee shops in the area that some customers prefer due to faster service or different taste preferences. However, BIGGBY COFFEE continues to attract customers who appreciate its cozy atmosphere and specialty drink options.
If you're in the Kentwood area and looking for a local coffee shop and cafe, BIGGBY COFFEE is worth a visit. Whether you're in the mood for a delicious latte, a refreshing smoothie, or a tasty baked good, their menu has something for everyone.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- Delivery
- Drive-through
- Takeout
- Dine-in
Alisha Buggs
This bigby has to be hands down the slowest and most unprofessional bigby that I have ever been to. The girl wasn’t nice didn’t greet us, was super dry like she hated her job. Then when my coffee was done the other girl just sat it on the counter and it took the girl at the window at least 5 minutes to hand it to me. Mind you no one was in the line and she got an attitude because we asked for a sleeve. This place needs to do better, this location has definitely lost a customer
Ari T
To be honest this is the worst location in the area. I highly recommend driving over to the East Paris (they’re the best) location. Every time I go to the Breton biggby coffee they take a half hour and they don’t even put espresso in the drinks because they probably forget to do that. They are always short staffed here.
Delmira Haynes
*UPDATE HEAD OVER TO SCOOTERS!! The wait was 3-5 minutes and line was just as long as biggby!! They have 2 lines so it moves quick for the morning rush!!
Sloooooooooooow sloooowwwwww. ALWAYS SO SLLOOOOOOOOOOWWWWWW. WOULD GIVE ZERO STARS IF I COULD. AGAIN SLLLLOOOOOOOOOWWWWW LIKE A SLOTH WELL MAYBE SLOOOOOOWWWWWER THAN A SLOTH. People if you come early morning before work don’t! You will be late for work unless you come an hour early. Your wait will be at least 30 minutes EVERY TIME. Then your stuck in the line even if you have to leave your order there’s no way out! If y’all gotta run to Columbus for coffee beans for each individual order just say that!! I HATE IT HERE. ONLY COME BC ITS CLOSER THAN ANY OTHER COFFEE SHOP.
Sharon Marie
Biggby is always so disgusting. Always managed to lower the bar. The coffee they made today is 90% sugar. I'd rather pay more for Starbucks because they only mess up 15% of the times as opposed to 99% of the time.
Morgan Brock
Slow slow slow. If you stop here for your morning coffee before work DONT. You'll be 20 mins late at a minimum. Don't waste your time here, go to Scooters.
Jennifer T
Waited almost 45 minutes for 2 large drinks. Not sure if they are under-staffed for the day or it's always like this. And then both drinks were not good. My son said his tasted like burnt coffee! Not a place to go if you need quick service. And check your drinks before you leave
Sarah K
Feb 2023 and this place is insanely slow. You can wait 15-30 min in the drive Thru. Took about 5 min at the speaker for someone to answer. And this is during slow part of the day. Not really an excuse for this.
aa m
Waited 25 minutes in drive thru and still didnt get my order because I had to get to work.. VERY slow service every time..
Joe Engel
Pleasant staff, but 10+ minutes to get coffee and bagel really not acceptable. Had 4 folks working, but very inefficient. Heading back to Starbucks for next meeting.
Sam Chapman
Used to be my favorite location because it's near my work. Grab coffee on the way in. But prices are going up and quality is going down. Wanted to try a pumpkin spice latte. Used my coupon for a $3 latte. Pretty sure they forgot to add the pumpkin spice. My husband agreed, said it tasted like a heavy cream coffee. That's not the first time either. I've gotten attitude from some of the workers when they make a drink wrong (like asking for no whip and getting whip). Also, the whip is different now. It's very oily. I had to reheat my coffee and the whip didn't melt, it turned into chunks of white floating in my cup. I dumped it. Such a waste.