Search

Review of BIGGBY COFFEE

BIGGBY COFFEE is a cheery regional coffeehouse chain located at 4450 Breton Rd SE, Kentwood, Michigan. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. With its inviting atmosphere and friendly staff, it's a popular spot for locals to grab their daily caffeine fix or enjoy a leisurely meal.

The hours of operation for BIGGBY COFFEE are as follows:

  • Monday to Friday: 6:00 AM - 7:00 PM
  • Saturday and Sunday: 7:00 AM - 7:00 PM

Customers appreciate the variety of specialty drinks offered at BIGGBY COFFEE, including their signature coffees, lattes, and cappuccinos. The menu also features a range of delicious smoothies and baked goods, perfect for those looking for a quick snack or a sweet treat.

While BIGGBY COFFEE has a loyal customer base, it's important to note that there have been some mixed reviews. Some customers have expressed frustration with the speed of service, mentioning long wait times and slow drive-thru experiences. However, others have praised the friendly and pleasant staff, as well as the quality of the beverages.

It's worth mentioning that there are alternative coffee shops in the area that some customers prefer due to faster service or different taste preferences. However, BIGGBY COFFEE continues to attract customers who appreciate its cozy atmosphere and specialty drink options.

If you're in the Kentwood area and looking for a local coffee shop and cafe, BIGGBY COFFEE is worth a visit. Whether you're in the mood for a delicious latte, a refreshing smoothie, or a tasty baked good, their menu has something for everyone.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

BIGGBY COFFEE Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Johnson

My wife and I came here and ordered an iced mocha mocha. It was free shot Friday so we got free shots in it. And then we had a buy one get one free coupon. The total for the two drinks would have been $11.18 but again we had a coupon so the total cost for the drink was 5.59 before tax. The drinks were superb and we like them. They have the kick we needed because we were both a little tired. The extra caffeine really hit the spot and it was a good deal. The service he was also very nice

Fydencia Richardson

I would give them five stars because I love their coffee but they will receive four because they don't honor veterans with free coffee like Starbucks do on Veterans Day! So they might lose me because of this! I love my Vets Hoo-rah!!

Matthew Goodrich

I've been coming to this location since 1/13/18, and I have to say this is one of the busiest locations I have ever seen. They are always busy with customers in the drive thru and inside. But every experience I've either had with the employees or seen with other customers, its been fantastic. They make sure every drink is done to perfection, and I have yet to see any customer come back disappointed or wanting a refund. Now I myself have spent about $40 bucks in the last 3 weeks in drinks and food at this establishment, and have had nothing but positive interactions with each and every employee. I previously frequented the Alpine location before it closed, and this certainly takes over as my favorite location. I recommend anyone and everyone in the area to try this location out, whether in the drive thru or inside. The inside is extremely classy and nice, although a little cold (the door opens and its cold outside, not complaining its Michigan lol). They have paintings from local artists for sale, and they are incredible. The bathrooms are very nice, and the overall appearance is very good. I visited due to being unemployed and needing wifi to fill out applications, along with my girlfriend working a few doors down.

Joy Antes

My new favorite place to get my coffee. I've tried blackbear is it? It is so good my nephew drinks the teddy bear all the time. But I will not go to Starbucks or Dunkin Donuts anymore after they refused to serve a police officer and let police officers use their bathroom. Plus anyways Biggby's Coffee taste a lot better

Julian Stevens

This place is a nice change up from say Starbucks or Panera. They have a pretty good selection of coffees and teas and multiple flavored syrups to add to your beverage. I was able to come here relax and get a little bit of work done on my computer before going to an appointment.

frederick Buggs

Two days in a row it took me over 30 minutes to get my order. I hate this bigby and will never return.

Eric Brown

I'm giving Bigby a four not for any really negative reasons. I don't go there that often. When I do I enjoy the selection they have, it just doesn't WOW me. It's a great place and pleasant atmosphere to just chillax and enjoy some coffee or maybe breakfast food/muffins to go with it. Give it a try if you haven't been there :).

Kim Tran

5 people working and no one wanted to help. Very rude, no one said hello or good morning.

Sandra leal

Took them 10 minutes to give me two drinks. After waiting 10 minutes, I received my drink half full. Worst service ever, never coming back. Was very excited to try the new avocado berry blast drink, didn’t not like. Not enough banana.

Andrew Carpenter

Ive had my coffee upgraded a size for free and often if I have my dog, they'll give him a little cup of whip creme for free. The employees are rad.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

BIGGBY COFFEE Hours

  • Monday 6 AM to 7 PM
  • Tuesday 6 AM to 7 PM
  • Wednesday 6 AM to 7 PM
  • Thursday 6 AM to 7 PM
  • Friday 6 AM to 7 PM
  • Saturday 7 AM to 7 PM
  • Sunday 7 AM to 7 PM