BIGGBY COFFEE
Review of BIGGBY COFFEE
BIGGBY COFFEE is a cheery regional coffeehouse chain located at 4450 Breton Rd SE, Kentwood, Michigan. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. With its inviting atmosphere and friendly staff, it's a popular spot for locals to grab their daily caffeine fix or enjoy a leisurely meal.
The hours of operation for BIGGBY COFFEE are as follows:
- Monday to Friday: 6:00 AM - 7:00 PM
- Saturday and Sunday: 7:00 AM - 7:00 PM
Customers appreciate the variety of specialty drinks offered at BIGGBY COFFEE, including their signature coffees, lattes, and cappuccinos. The menu also features a range of delicious smoothies and baked goods, perfect for those looking for a quick snack or a sweet treat.
While BIGGBY COFFEE has a loyal customer base, it's important to note that there have been some mixed reviews. Some customers have expressed frustration with the speed of service, mentioning long wait times and slow drive-thru experiences. However, others have praised the friendly and pleasant staff, as well as the quality of the beverages.
It's worth mentioning that there are alternative coffee shops in the area that some customers prefer due to faster service or different taste preferences. However, BIGGBY COFFEE continues to attract customers who appreciate its cozy atmosphere and specialty drink options.
If you're in the Kentwood area and looking for a local coffee shop and cafe, BIGGBY COFFEE is worth a visit. Whether you're in the mood for a delicious latte, a refreshing smoothie, or a tasty baked good, their menu has something for everyone.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- Delivery
- Drive-through
- Takeout
- Dine-in
Katherine “Katy” McGarity
So much prefer my Godwin location. They seem so unhappy to work here and the drinks just don't taste the same. Will frequent my location from now on.
Allie Parks
So this one’s right by my house and I was getting coffee today. But it took 20 minutes for 2 coffees and a breakfast sandwich. When she handed me my coffees I was like oh I asked for this one frozen so then it took another 5 minutes. So 25 minutes all together to get some coffee. Everyone in line was upset and I just plan on going to another biggby but lately this stores been struggling. Takes too long to get coffee and their short staffed a lot. If you guys are short staffed close the lobby.
Donna Oetman
Something has changed at this location. They used to be fast with service and smile. Now, it is painfully slow.
Julia Sheeran
This location is very slow waited over 30 minutes for 2 iced coffees couldn't leave because I already paid very dissatisfied
A 12oz Fanta
Has very nice and funny looking beverage 🔥🔥🔥very fire review(+999 social credit)
Peg Hite
This Biggby has certainly gone down hill but the one thing that really irritated me is that I waited in a long line - finally got to the speaker to place my order, the girl handling the drive thru line greeted me and said I will be right with you. At the same time, a car who was two cars behind me in the drive through pulled out of line and went inside to place an order. So even though the girl greeted me and said she would be right with me so I could order my 1 black coffee....decided it would be better to help the 4 ppl who just walked in the door after I was asked to wait a minute. This is not the first time something like this happened and I have been very patient knowing that everyone is short staffed but to be greeted and then wait on someone who was literally just walking in the door is ridiculous. Safe yourself the hassle, their are better coffee shops across this town. Starbucks and Tim Hortons being some of them!
Amber Lee
Who doesn't love BOGO wednesdays? Bigsby hands down is the smoothest coffee and I can't wait to pull up this morning
Cecelia Campbell
Only two people working. I get were in a national staffing crisis and all, but they could have been moving a lot quicker for 8-9am. I came in at 850 and just now got my drink at 920. That's a HALF HOUR. So now I'm going to be almost 30min late for work too. They were talking to another employee who was in ordering a drink and the barista was taking her sweet time with every single drink and not doing it in order of customer. My drink sat there for 5min before I got it and it was wrong, but I didn't have time to change it.
letetia merrill
I absolutely love biggby! The only reason I gave this particular Big b A three-star rating, is because of their drive-thru! It sucks! And also the biggby is pushed in the back of the parking lot it should be up front so that you can see it! I've been by there hundreds of times and never knew it was there! I Google searched biggby in the area I was in that day.
Kyle Mac
Slow as it gets. 15min to get a coffee in the drive through. If staffing is the issue. Close your lobby and get more than 2 people to work here. Unless the management is just as inefficient.