Caribou Coffee

$8 for this !? Tasteless, microwaved bagle with a slice of turkey, and sour provolone cheese - took one bite before it went in the trash. You should take this off your menu.

My husband was trying to be nice today and went for a spinach bagel with egg and bacon. He got a spinach and mushroom. When I went back and spelled out what I wanted to the very rude lady at the window. She ended up giving me an undercooked spinach bagel with HAM. This has to be on purpose and I find it very offensive. No wonder we don’t go here anymore. They really went downhill.

Being out-of-towners, we hadn’t been here since 2019. At some point, the Einstein Brothers part of this coffee shop disappeared. Too bad! Their bagels were so much better then, along with better selection than now.

I had been going to this location on my way to work for several months and occasionally they would run out of whatever breakfast sandwich I wanted that day, which wasn’t a big deal, I just ordered a different one. I switched to online ordering after a few incidences of either missing breakfast or being late for work due to long lines and slow service. Long story short, over the last couple of months they have consistently been out of the item i wanted but never removed the items from the online menu. I would walk in, in a hurry to get to work and see my coffee but no food. I would then have to wait in line to be told they were out of that item (blueberries for several days in a row at one point) and then wait for something else to be made, making me late for work. One item was consistently out for several days but was never removed from the online menu. When rushing to make my replacement food They would also consistently not mix the flavoring powder into the oatmeal so it was a pile of glop sitting on dry powder when I got to work.. I have given up and will be bringing coffee and food from home

The coffee is good, bagels are good, but I've never had good service here. It's either rude, or mediocre. The lady lady time said we couldn't custom order the breakfast sandwich. Its like it came frozen and they just warm it up. Then made us buy a whole tub of jalapeño cream cheese just so it could be put on the sandwich??

Asked to substitute everything bagel on lumberjack but refused. Bacon was under cooked, drinks were wrong and took nearly 15 minutes after we got sandwiches. I gave them 12 months before they go out of business.

Good coffee. Friendly staff. Comfortable place to enjoy a read or get some work done.

A few minutes ago I went through the drive thru and ordered the ham, egg and cheese breakfast sandwich, and when I got home (a 2 minute drive) and started to eat the sandwich, part of the top was dried out, part of the bottom was very soggy, and part of the filling was cold! Not very impressive!

Still has the Einstein Bros logos but no longer “attached” to them.
They cannot customize your bagel preference on what you order, or so I was told. If your sausage, egg and cheddar desire has a plain bagel, that is what you get. This suggests pre-made food, so freshness may not be guaranteed.

Zero ability to customize any sandwich on the menu. Plain bagel and plain cream cheese on the lox bagel. Why? Nothing is made fresh. It's all made in the morning apparently.

Can I order lettuce on the side? Nope, we don't have lettuce. Can I order the cream cheese on the side? Nope, not unless you pay extra.

Can I get a sausage bagel? Nope, just the pre made choices of bacon. The entire concept is ridiculous and whoever calls this anything close to customer service should be ashamed.

*Edit: Forgot to mention; they will reply with a stock "we'll check with the local store" reply from corporate but clearly not actually do anything because review from 3 months ago are complaining of the same issues. Update your sign if you're not affiliated with Brueggers anymore.