Caribou Coffee

Went through the drive thru to get a drip coffee and a latte. After we were back on the road I tasted my drip and it was lukewarm, not hot. Disappointing. Latte was good though.

Ordered 2 different coolers and received hot coffee. Called the store and the barista insisted on arguing with me about what I ordered

I only use Caribou out of convenience and timing. I anticipate a lesser quality beverage. This location on this day proved me wrong. They provided a nice afternoon coffee on this trip. The physical store space was a bit unkempt with water on the floor in the ordering area. The staff was pleasant and worked quickly. This location is worth recalling when I'm in that area.

Great coffee, friendly staff.

Decent location, quite a bit of seating and enough space where you're not too close to anyone. Though I have to say, the machines are ungodly loud when being used. Not sure if it's just bad acoustics or what. It sounds like a Dementor sucking the souls of a group of feral cats (feral cats would put up a fight which would make them louder), all at the same time.
Overall though, nice coffee house.

If you were out of the gluten free sandwiches, I would have rather had my money back than have someone stick something else, gluten, in my bag without telling me.

I'd give 6, 7, 8 stars, if I could! I've been coming to this location for years and it has always been a great experience! The staff is always friendly, despite hard hours and sometimes caffeine-deprived(nice way of saying mean) guests. They also appreciate their regulars quite a bit, even memorizing my order and looking out for when there is a discount or deal I missed. I go out of my way to go to this location in particular, not that they aren't all good. It helps that Caribou's product is great, but the staff at this location is exceptional!

This morning I went through the drive through and was so happy with my service! They were friendly, make great coffee and made sure I had some napkins for my food.

Stopped in for morning fix. Was greeted and taken care of swiftly. Mavia was so sweet !!! Computer issue at the register and she was calm , and ended up giving me my coffee on the house. I miss customer service like this .. its been far too long. Thank you for a pleasant start to my day Mavia ❤

My wife loves their coffee. She usually orders a Northern Lite with sugar free raspberry and dark chocolate or the turtle mocha. However the service is quite variable between stores. The one on University Avenue always gets her order right but the stores on Mills Civic Parkway and at Valley West Mall frequently get the order wrong. This seems to be related to staff turnover. The staff at University Avenue has been fairly consistent while the staff at the other stores always seem to change.