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Review of Caribou Coffee

Caribou Coffee is a popular coffeehouse chain located at 1021 Morehead Medical Dr, Charlotte, NC 28204. This cozy and inviting café is known for its signature drinks, mochas, lattes, and delicious breakfast options. Whether you're looking for a quick caffeine fix or a place to enjoy a leisurely breakfast, Caribou Coffee has you covered.

The café is open from Monday to Friday, from 6:00 AM to 4:00 PM, making it a perfect spot to start your day or grab a mid-morning pick-me-up. Unfortunately, Caribou Coffee is not open on weekends, so plan your visits accordingly.

Customers appreciate the warm and welcoming atmosphere at Caribou Coffee. The baristas are known for their friendliness and exceptional customer service. They go above and beyond to make sure you have a great experience during your visit. The café is also praised for its exceptional coffee, with customers raving about the quality and taste.

However, it's important to note that there have been a few negative experiences reported by customers. Some have mentioned instances of rude behavior from certain staff members. It's unfortunate that these incidents occurred, as Caribou Coffee strives to provide a positive and enjoyable experience for all customers.

Overall, Caribou Coffee is a beloved local coffee shop and breakfast spot in Charlotte. It offers a wide range of delicious drinks and breakfast options, and the majority of customers have had positive experiences. So, if you're in the area and in need of a caffeine boost or a tasty breakfast, give Caribou Coffee a try.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Takeout

Caribou Coffee Reviews - 8

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jack Sutherland

I’m a stage 3C cancer patient at Levine, and can barely walk due to treatment side effects. After getting coffee here I looked for a chair in the lobby, but all the seats were taken. So I went back in to Caribou where they have chairs as well and all of them were empty. So I sat in one to take my medication, and one of the employees runs over to me and says “you can’t sit there”! No explanation or anything, just told me to get up and leave.

Meanwhile she was laughing and having a great time with her friend, totally oblivious to the difficulties her cancer stricken customers Are going through. How sad.

Also, don’t put chairs out if you don’t want people to sit in them, or at least put a note.

reb mac

I had an excellent experience here, this afternoon! Stephanie gave me the best customer service, I have ever had !! She was kind, patient, and made excellent suggestions! Just being at the Levine Cancer Center says it all. However because of Stephanie my day will be a better one. Thank you Stephanie!! I hope you have a fantastic day!!

Sharita Bruce

I hate to write this review but my recent bad experience caught me off guard. I've usually stopped at Caribou when I just wanted a quick breakfast before work or an ice coffee to get me through the day. One specific morning the lady was so rude to me because she was "ready to go home" as she said. This specific morning the lady was the only one in there and no one else was there. She shouted at me "it's gonna be a minute on making your drink because I have all these drinks to make!" Ummm, ok! You work here!!! After seeing her irritation I grabbed a drink from the cooler and she said very rude again! "No, it's fine! What you want?!" I ordered what I wanted and she said under her breath "yea, cause I'm ready to go home" lady! Find another job if you don't wanna make drinks! This really irritated me to the point that I don't wanna go back to Caribou, especially if she's there. If this is the kind of service the supervisor stands by then I want no parts of it.

Julia Yaroshevich

The baristas are always very friendly and coffee is exceptional! a wonderful addition to CMC.

Petra Elmore

Lovely cafe with a great cappuccino I just had.You get greeted and feel welcomed.

M T

Good coffee. Not open on weekends. Friday's is limited inventory on drinks. Too bad.

Thomas Vincent

Had a seasonal mocha and loved it

Dalinda Finch

Loved the ☕

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Caribou Coffee Hours

  • Monday 6 AM to 4 PM
  • Tuesday 6 AM to 4 PM
  • Wednesday 6 AM to 4 PM
  • Thursday 6 AM to 4 PM
  • Friday 6 AM to 4 PM
  • Saturday
  • Sunday