the urban Farmhouse market & café (Shockoe Slip)

$11.50 for a sandwich with less than a can of $1 tuna. Very disappointed in my $41 lunch. I took it up to the counter and shared my disappointment and was met with a blasé OK. No Manager came to my table, no apology for the sandwich. Enjoy the last $ you will get from me and hopefully others who read this.

They have the absolute worst customer service. I went there twice whilein Richmond because it was close to our hotel and "convenient ". The first time, I just ran into grab something quick and the boy who waited on me was rude and offensive. The next morning we ordered in advance to pick up food on our way out of town. They said it would be 30-38 minutes. Here we are 1 hour and 15 minutes later...food is still not ready, they just said they are making it now. No apologies, no remorse. Ridiculous. Do not go here. The food isn't even that good.

Best coffee in Richmond. Come here every time I’m in town.

Sunday Brunch is a big thing in Richmond from what I can tell. Place was superrr busy for Sunday Brunch and only two folks working..only two! Waited over an hour for our food. When we asked the server for an update she indirectly communicated that she was prioritizing the smaller orders before ours (just to keep the crowd moving). I came in with a group of 5 and we could of all just placed our orders seperately then! If anyone’s reading this don’t order as a group. We weren’t the only group waiting forever for our food. We ordered Breakfast sandwiches and they were mediocre. Made on tough dry bread that’s more ideal for soup. Hot cocoa was great, got it fast. Finished it an hour before my food came out.

Food is delicious, but sometimes service is slow at this location. The staff is very relaxed but not so fast. I favor the lemony chicken salad, sooo good.

Esthetically, it's a great vibe. I think the cashiers are a but over whelmed sometimes but certainly nice enough. Permitted our 2 small dogs to dine inside which was VERY accommodating. A 5 star rating would have had them offer a water bowl to the pups.

I don’t usually leave reviews but I’m so tired of overpriced cafes. Ended up paying $15 after tip for a dry tasteless tuna salad sandwich… literally so dry I could barely swallow it. The scone was near tasteless as well… coffee is fine

Staff needs better organization. Two weeks before our wedding we alerted them that we would be bringing in 20 people for breakfast. We were told the manager would call us. The manager did not call us and we received no response from a Facebook message and voicemail. When we arrived we had to wait up to 30 minutes for simple breakfast sandwiches. It was as if they never understood our request. The wait detracted from the dining experience. It was also frustrating to know that we had told them we were going to do this and they did not respond for weeks. That said, it has one of my favorite bathrooms in Richmond. I strongly recommend singing out loud in these beautifully tiled restrooms. The acoustics are amazing. This is currently number one on my interesting bathrooms of Richmond, Virginia list.

My partner and I went here for breakfast today, and the customer service was mediocre. The cashier appeared annoyed after I asked if she could punch my coffee card for the 2 coffees that I purchased. We ordered a bagel w/ cream cheese along with an egg, and veggie sausage sandwich. It took about 15 minutes for us to receive our food and the wrong cream cheese. The food was just ok. There are other spots with better breakfast and customer service, but the restaurant itself was inviting.

Very expensive for simple food. Our order for 2 people took almost 45 minutes to complete. Then food was cold when it was ready.

However the atmosphere was great, the staff was friendly and they allow well behaved medium/small dogs to be inside.