Dutch Bros Coffee

Slow, poor service to go with extremely over-priced drinks, not to mention they cause a major traffic hazzard on the daily at what's already a dangerous intersection

I have had a few employees here who have been a bit rude when I don't order my drink correctly. A bit frustrated cause I don't want to go back and never know when they will be working, I have had some great experiences with them as well but some of their crew members aren't the best with customer service!

I love me some Dutch! The lines are usually very long but it goes rather quickly. I think the longest I've waited is 15 minutes.**Update: This is the worst Dutch Brothers location. They have 2 drive thru lines but only one window. It doesn't matter the order in which you arrive, they take your order when they want... so if you're the 4th car in line and 3 cars show up in the other line after you, they will take the 3 orders first, so now you're the 7th car in line. I have also been accused of hitting a car in the parking lot. They did not refer to video, the worker just came out and accused me. I called the police but I got tired of waiting there. I called their customer service line and got a full refund of everything on my Dutch Pass. I'm a Metro Coffee customer now. They are more professional.

As always fast, friendly, delicious and so worth the 2,000 mile drive! Wish we had a Dutch Bros in western South Dakota

Some of the very best work here. Honestly, even if I am going to the other side of town and there is another Dutch Bros over there, I will go out of my way to hit this one.

Best location in Eugene. Honestly are probably carrying the rest of the Eugene stands with their excellent service. They even fix drinks I get from other stands that give me allergens instead of what I ordered. I can always count on the west 11th location.

Always great service and friendly people!!! Dutch Mafia 4 life!!!

Super friendly staff with good service and coffee. Even though that were very busy, they expedited the orders they had! The location is hard to get in and out of unless you can get in line. Their space can only handle about 4 cars a time. We probably will find a different DB the next time we are on Eugene.

I'm going to be honest, as an 80s baby, Dutch Bros has gone downhill in my opinion. The 3 consistent things they did over 10 years ago that won me over, have ALL been phased out. They used to bump tunes and vibe, no longer. They used to do punch cards to earn free drinkz, no more, its Only on an app. And free birthday drinks, again, no more, only if you get their "app". Sorry, just not into them anymore. Oh yeah, they just started selling stocks, hmmm, go figure. Peace out DB.

Dutch Bros is a unique pacific northwest experience for those that drink coffee. For those that don't they make a mean hot chocolate and a decent smoothie. The best is always the people. Good job for usually having great attitudes at your workplace. They even sang to me on my Birthday one time... A+++ Keep serving smiles in Southern Oregon.