Shipley Do-Nuts

The donuts from any of these franchises are good in general, but not all franchises are alike. One worker pulled my donuts from a tray that I observed sitting for quite some time. Freshness is my preference. When I received my shake from the staff member, it didn't come with the whip cream and decorative dressings on top as advertised. I inquired about this, but the staff member seemed to dismiss my concern. He was polite, but what's the point of ordering something and you don't fully get what you want? The shake and donuts were good but not fresh and complete. It's the little things that can make a huge impact on customer service.

Not understanding what people are sitting in this long line for. Their donuts are stale and cold taste 3 days old. The lemonade tasted like soap water. Or is this place racist? Why do some reviews say it’s great and it’s clearly NOT! I believe they discriminate on who they give good donuts too!

Always quick fast and accurate. Even with a line full 5+ wait isn't too bad. Plus food is always fresh and warm

This place used to be great. However, the quality of the donuts isn't as great either. Donuts looked under cooked and they were dry and stale. We went around 9:30pm-10pm.

Good donuts 🍩 I love the roaches 🪳 they add a nice crunch jk but maybe not anyways still very good 😊 I don’t mind a little crunch (to Shipley u are misunderstanding i like the crunch I love u Shipley 💅🏻send me free donuts 🍩✨😿)

Very Very Bad Service!!! This is supposed to be three glazed donuts!!! Smh!!! If you don’t like your job quit!!

It’s 24 hours donut shop but yet, no one is here in the front. The worker’s BMW is outside but yet doesn’t want to help anyone in the front in the drivethru. Why hire someone if they aren’t gonna be helping on the nightshift.

Great place for Donuts and kolaches! Judy is always so nice to us! Shes super friendly!

Lucy at the drive-thru was so sweet, thank you so much for being so nice and attentive. First time we get excellent care, the donuts were warm and delicious.

Place is super busy at 10pm on a friday night (which is a good thing!) Lady at the window was so pleasant and sweet and the donuts are amazing and fresh. Definitely worth the stop driving through Texas!!