Shipley Do-Nuts

This is by far the worst shipleys I have been to. The lady working in the front is incredibly rude. They don't have hardly any donuts other than regular glazed. If you ask about any others, the wonderful lady will inform you. that they don't make them at this location... really, they don't make bear claws cinnamon twist or strawberry flavored iced donuts.. what a disgrace.. don't waste your time coming here.

Ordered 2 kolaches with no jalapeno's, got 2 with jalapeno's. Cinnamon roll was over cooked, burnt and hard with very little icing. Not a good breakfast

Waited 15 minutes behind a jeep. Only to get to the window and see only one young lady dispatching both front and drive through!! I know owner knows when sales are going to be up specially when weather is going to be cooler. Almost felt like getting off and helping her but that’d make the owner richer!!! I hope this young lady gets paid for two at least every time she has to work alone! Even if employees called in last minute I hope she gets compensated extra for her effort!!! Time I left the window cars were all around and more than 4 people inside

It's rare to get a cold glazed donut @ 6am . Normally they're fresh and hot but I guess it was the location. Still a fan.

What’s worse than not getting Shipleys Donuts? Getting subpar Shipleys donuts. The sausage and cheese kolaches were very dry. The glazed donuts were ice cold. The staff was just as cold. I definitely regret spending money at this location.

Need to change hours from being open at 4am because they are definitely not prepared by that time which makes going pointless. 15 minutes after supposedly being open nothing is ready and I even called at 4am to verify that they were open and the lady said 5 minutes but when I showed up still wouldn’t even answer the drive thru.

1:30 in the afternoon... clearly the lady inside decided that the customers are not good enough to be allowed to come inside. I told her if I'm not allowed to see what I'm ordering then I am not going to do business here. She said "You're not coming inside." so I left. Talk about rude

This location SUCKS, because of the service, they act like people ask too much for extra napkins or an extra bag..

Good donuts, on the fence with service.

Language barrier made it difficult to order what I wanted. If the person at the window wasn't familiar with a menu item I was ordering, I'd just have to skip that order. They even seemed to be frustrated with ME as if I was wasting their time, haha so strange. In the end this location only missed out on a few bucks from me but I'm sure it adds up when every customer has to skip or compromise an order due to employee unfamiliarity with menu. We left with one less order and one wrong one. All were delicious :)

Went early in the morning.The 2 Hispanic ladies were very rude and giving me the evil eye.I ordered 2 kolaches and 2 donuts and paid for my order.One of the ladies insisted that I hadn’t ordered that she gave me a hard time.Very rude !I will not be going back!