Dutch Bros Coffee

I wanted something fruity but not like a water drink. So this nice girl who listened to me rattled on suggested a Fire Lizard Dutch Frost and I am in love with these Frost drinks. Great people work here!

I had been waiting 15 mins with only 1 car ahead of me who I watched place her order. By the time I got to the window the young man who processed my payment, approx 2:50pm was very, very cordial. I spoke up and let a blonde girl know I only had 6 mins left to get to work. I was going to give her my name and come back tomorrow. She "snapped" at me and said "we're in training right now so you're going to have to wait" WHAT?? Is this the new way DB is treating people? I have been a faithful customer for years and in one visit she made me not want to come back! Personally I'm sick of people like her treating others in a disrespectful manner, this not how DB treats their customers. I will not be returning to the Hwy 101 store in Coos Bay, for fear I will have to deal with her rudeness. All she did was run off a faithful customer and teach the girl being trained how to snap at customers. I'm 64 and I don't put up with disrespect from kids anymore. Too bad, but honestly I'd rather wait a half hour than be treated like I'm less than her. Does she understand without your customers there's no need for employees, especially someone rude like her? I rarely complain, but her remark, in her snotty tone and attitude was uncalled for!

I like stopping here on my trip from the Bay Area up to Portland. This trip there happen to be five people in line in front of me of the drive-through. They had a pre-order person come up to your car and take your order. I ordered a medium coffee with some oat milk. He repeat it to me. You want an Americano with oat milk? I told him no I wanted a medium coffee with oat milk. It turns out that’s what they call it. I kind of wish they had sleeves for the cups instead they use 2 cups which seems to be a waste. I like their coffee.

I love this place. They are super quick on getting you in and out. The staff are always super amazing and friendly plus the drinks are made perfect everytime.

Extremely passive aggressive guy working the drive through.
I regret giving him a tip.

I would have said something, but I caught a vibe at this DB.

Usually I have excellent experiences at DB, but not this one. I’ll sail past on hwy 5 next time & try a different place.

Love the iced coffee. I had the Irish Creme Cold Brew kicker it was great, especially on a hot day

Our go to coffee shop! The staff are always friendly, engaging and energetic. Get my coffee order correct and sometimes even turn me onto even BETTER recipes to try! (White chocolate, white coffee annihilator ❤️)

It's a kiosk. Take out only and primarily drive through. It has no atmosphere. If it wasn't good, I wouldn't be a repeat customer. But was my large really a large? Not sure. Never have a complaint about their service. Always friendly. Always polite. Always helpful and glad to see you. Usually prompt.

Driving the 5 up from Sacramento, needed a little caffeine/coffee to finish the trip. Stopped into Dutch Bros Coffee, very organized, quick, multiple shots of espresso with ice so I could drink it before returning to the 5. Espresso was excellent, customer service was friendly and perfect. Do yourself a favor, ditch the other coffee shops and find a Dutch Bros, you're going to love it. If you find my review helpful, click the thumbs up 👍. Thank you for visiting my review.

We get coffee here a lot (love the flavors, pup cups, and nice people) but both of our mochas were luke warm at best today. I had a chai that was the same Luke warm temp before this. My husband’s drink was fine last time. Not this time. Just maybe a nudge to check steaming temps… (I know what temp it’s supposed to hit for food safety)