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Review of BIGGBY COFFEE

BIGGBY COFFEE is a cheery regional coffeehouse chain located at 26614 Telegraph Rd, Flat Rock, MI 48134. This coffee shop is known for serving specialty drinks, smoothies, and baked goods. With its friendly atmosphere and delicious offerings, it has become a favorite spot for locals and visitors alike.

The coffeehouse is open from Monday to Saturday, from 6:00 AM to 8:00 PM, and on Sundays from 7:00 AM to 8:00 PM. This provides ample opportunity for early risers and late-night coffee cravings.

Customers have praised the quality of the drinks at BIGGBY COFFEE. One reviewer mentioned their delicious cold brew, while another stated that it is the only place they go for coffee. The friendly employees and great customer service have also been highlighted in several reviews.

However, like any business, there have been a few negative experiences shared by customers. Some have mentioned inconsistencies in the quality of their drinks and food, while others have had issues with the billing process. It's important to note that these negative experiences seem to be the exception rather than the norm.

Overall, BIGGBY COFFEE offers a wide variety of specialty drinks, smoothies, and baked goods in a friendly and welcoming environment. Whether you're in the mood for a classic cup of coffee or a unique specialty drink, this coffee shop has something to satisfy your cravings. So, if you're in the Flat Rock area and in need of a caffeine fix, be sure to stop by BIGGBY COFFEE.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

BIGGBY COFFEE Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brittany Martinez

It’s hit or miss. Sometimes you get a drink and they forget the espresso and it’s just hot milk, sometimes it tastes burnt. Sometimes you wait so long at the window then get a cold toasted bagel and lukewarm coffee. But sometimes it all comes out really good!! I wish it was consistent

Ashley Marie

Make sure you ask for a receipt and verify the amount charged, they tip themselves without your consent or knowledge. We were highly unsatisfied and tried several times to connect with a manager or the owner and have gotten the run around for well over a week. We were told the owner would be back Friday, we called again Friday which turned into she would be back Monday, called again Monday and the owner was not available, left my phone number again asking that she please call me and still haven’t heard back.

Jeannie Ford

This place is great. The staff is always amazing. They will go above and beyond to make sure that whatever you need is the way that you like it. The food is yummy. I have gone to several different Biggbys around the state and this is by far the best. I spend a lot of time here and I know that people come from all over just to hit this Biggby because the flavors are so much better here. But honestly it is the kind, hard working, and caring staff that makes this place truly amazing. The owner is on site most days and she will go out of her way to make sure you get the perfect drink. But even when she isn't there the baristas at this location will go out of their way to make sure that your drinks are perfect. They are all extremely polite clean and efficient. This the best Biggby location ever.

TakingControlOf YourReality

I don't get coffee out often but this is the only place I will go. Great drinks and always super friendly employees.

Robert Thompson

I had left a good review… until after spending $8.88 for coffee and donut holes I asked for a cup of tap water. Which they were going to charge me for!?!? Tap water. Like the same that feeds the toilet and sink. Even though I even had my own cup. Bad bad deal. Megan is server and Cheyenne is manager.

Responding to manager response. I double checked - I do have the right store… I guess the cashier lied about her name and the mgr name- but this IS the right location

Sherry

Not the best chai tea latte, it didn't have much flavor. But I liked all the foam it had. I'll probably just try another drink to give it another shot. The medium size hot chai tea latte was a lot bigger than I was expecting and was $5, which was a again more than I was expecting.

Jonathan Iaquinto

Wonderful people. Great experience. Good prices, good food

Jeffrey calkins

usually get coffee for the shop guys here but haven't lately but today sent a coworker to get sandwiches just to try them ... big mistake wouldn't even feed it to my dog...

Michelle Doolin

I love biggby and this is my local shop. The staff is always friendly and as a business they are involved in the community which is great. Never had an order mix up even with their extensive menu and it's always clean. They're quick and efficient even during a rush, I highly recommend this specific coffee shop.

Brian Paul

Walked in this morning to a lady behind the counter talking so loud about how she’s not paid enough to do everything she does . She was very rude and very unpleasant. I understand some people aren’t happy with there pay but that’s there personal problem. Why would you want customers to hear that . Also I asked nicely for a coupon and she had a huge problem with it. I will not go back to this big b.

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BIGGBY COFFEE Hours

  • Monday 6 AM to 8 PM
  • Tuesday 6 AM to 8 PM
  • Wednesday 6 AM to 8 PM
  • Thursday 6 AM to 8 PM
  • Friday 6 AM to 8 PM
  • Saturday 6 AM to 8 PM
  • Sunday 7 AM to 8 PM

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