The Waters of Minocqua

The room and atmosphere of the hotel itself was nice. Unfortunately, the main reason we picked this particular hotel, we didn't get to take advantage of. The water park. It was closed due to inclement weather which is totally understandable. The customers and staff should be kept safe at all times. Being that this is an attraction for customers booking a stay here, I feel that we should have been compensated a little bit for not being able to enjoy that part of our stay. The weather did improve but our daughter had already fallen asleep being that it was 7:30 and she's a toddler. We couldn't have woken her to go down there for an hour and a half. Checkout was 11 a.m. the next day and the pool opened at 9 a.m. I do not know what the policy is on allowing customers who aren't hotel guests to use the pool but that wasn't presented to us if it was an option after checkout. There was also a huge structural leak in the ceiling of the arcade room that my husband alerted staff to. If keeping customers safe is priority, I would start with quality checks of the building.

Perfect place to stay especially if you have young kids. The pool was great, I loved that the whirl pool went outside as well. The sliding doors opening onto a pato was great. Within driving distance of downtown.

Seems like it was stuck in time. Arcade doesn't even have a real person in it because it's all electronics. No personal service anymore. The water park was short on basket balls. They have a bar in pool area, but forget ordering anything cause it wasn't staffed or open. Very disappointing..won't return again

I was a little disappointed with the water park. It is aimed more so for younger kids. Only a small fraction of the games in the arcade actually work. The ones that don't aren't marked either. The rooms were well kept and clean. The pub had good food.

I shared this photo with Jimmy the manager hoping this "lifeguard" would be terminated on the spot. Negative...
They should think about changing their sign to NO LIFEGUARD ON DUTY in ANY POOL.
Pretty pathetic.

Great location, easy check-in and checkout, loved the balcony and size of the room. Good breakfast. Ordered from restaurant and very good.

A few suggestions. The bathtub was really tall and stepping out was awkward. Feel every bathtub should have at least one grab bar. Also extra space in our bathroom would have been great to have had a countertop or shelves to put personal items. If toilets are ever replaced a taller version would be better.

Other than those suggestions the room was great. We stayed five nights and so comfortable and roomy. Enjoyed the extra sink in bar area and two hanging areas for hang ups.

They pride themselves on early checkins but are great about giving people later checkins than what's advertised, 4:45pm when our rooms were ready...they have very limited hours on slides, however they let the general public in without bands. Our rooms were not really clean at all, bottles of lotion and conditioner were left empty...tables were sticky and gross. This place needs to invest in their staff...but clearly don't care about their staff...clearly shows they don't care about their patrons!!!!

Loved our room! Very clean!

Positive: I liked that the hotel was in a good location and not far from restaurants and a playground for the toddler to play on. The arcade was fun as well! The breakfast was also good! Negative: When I first entered our room I was greeted with a musty smell. I was also bummed that the large water slide was closed.

Positive: The hot tub was very large and the basketball hoops in the pool were fun when the young adults were not in there. Negative: It was dirty and maintenance issues in our room. Very disappointing.