Cafe Rio Mexican Grill

Great food. Service can be spot on or slightly slow depending on who is working that day. My only complaint is make sure you ask if what they are offering you is part of your meal. They can nickle and dime you to death with extras

I like the food in this restaurant,
But they always have the music very loud, and they do not listen when they are taking orders.
(I like music
but I think that for a restaurant the music should be a little lower)
This way they can give a better service, otherwise the client leaves annoyed because they are deaf,

Food tasted great.
Employees were passive aggressive, mixed up everyone's orders, and what appeared to be a manager was arguing with employers right by the front counter

Food and in store service was great. Tried to call in order, new call center has 45 minutes to pickup, this is unacceptable. I went into store ordered, and picked it up in less time. This has happened two weeks in a row. I used to order and by the time I drove there it would be ready.

Got a burrito from there and the whole tortilla was completely soggy and very disappointing and burrito looked like a mess with most of the rice falling out the burrito. 🫥

Great customer service! Everyone was extremely friendly. The food portions were enormous, and the prices were just right. Very clean. And best of all, the food was delicious!

Went at 10:30 in the morning. You would think everything would be clean at that time. Both restrooms were dirty and out of toilet paper. Filthy garbage cans with spills all over. Tables not cleaned. If everything is so dirty, I question the food and those hands preparing it.

Restaurant is filthy. Food has not been the best in months. I think this place needs new hard working employees and a manager who really cares. This place needs a very well deep clean done. Last time I went place was trashed.

The food was really good even 15 minutes before they were closing.

Great food. Love the grilled chicken and pork salads as well as the pork burritos. Great meat Portions if you are from south of the border. After seeing this myself over a dozen times in the orem store I can't go back.