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Amenities

  • Wheelchair accessible parking lot
  • Drive-through
  • Takeout

Dutch Bros Coffee Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Richard Tarvin

Man I’m hooked on these drinks. I see why they are so popular. Love the double line and tap to pay tablet that the drive thru employee was holding. Really convenient and quick. Great set up.

Martha Piper

UPDATE!!
I got there as early as possible to avoid the rush, still busy! Makes me happy to see Dutch Bros will do well here. My coffee was made to perfection. And although i was a bit bummed that they didn't have the k-cups in stock yet, it is understandable as there first day. To two more locations and lots of coffee served!!!

Can’t wait for this location to open. I’m preemptively giving 5 stars because the Dutch has never done me wrong! ;)
*review will be updated once the location opens

Victoria Keng

I love Dutch Bros. ❤️ They are affordable with so many options! I needed some caffeine buy wasn't feeling coffee. No worries! Got me a sugar-free Rainbro Rebel. Kind of like an energy drink. Delicious!

Leann Arnall

Every morning I stop at Dutch Bros on Grande. This morning I noticed the regular workers weren’t there, but I was greeted with some of the most amazing service and friendly faces. As I was waiting for my drink, I noticed the sweetest little helper. Turns out, these workers were the owners. As I complimented how adorable their daughter was, the mom felt compelled to apologize for her being there. Which sparked a heartwarming conversation about being a working mom. We as women, often forget, whether we are single moms or have partners, we are still moms. To share compassion from a woman to another woman and mom to another mom was so uplifting. As we shared stories, their internet wasn’t working to run my card. Not only did they give me my drink on the house, they made sure to uplift me with the message on my lid. To say my day was made, is an understatement! The pride they took in their business and the way they treated me this morning is only a small fraction of their character and kindness. These owners are what customer service is all about. If you get the chance, please go show them some love and get a drink. I promise you won’t be disappointed.

Jacob Flores

Everyone complaining about the wait must not have a watch on when they go to Starbucks. Friendly employees that are willing to wait with you while you’re being indecisive. The atmosphere is fun even with the interactions being a minimum I can imagine elderly complaining about this, but that’s only because no one is there to cater to them 24/7 like they cry for. Creative drink suggestions in the menu, simple process to order.

No limitz auto restoration

Loved it. Prices cheaper and drinks bigger than the competition. The girl taking our order was awesome. Red heads rule!!

Paleobarbie does Keto

Yesterday I went to get my app out and I was .28 cents short and the young lady who took my order covered it. I couldn’t figure out how to go back and tip but I will double tip next time. What great customer service. I already love the coffee but this is outstanding. So glad y’all came to Tyler.

mayra gonzalez

Love their coffee. Unfortunately got stuck behind a car where employee who's having a whole conversation with. Literally waited for about 8min when I had to just drive off. Starbucks is faster even with 7+ car line

B B

Their white coffee was awful. The girl at window was nice. The decor is way to kiddie cartoonish. The cold brew was just OK.
They should consider going into ice cream business or dessert type goods.

cody tolle

Super terrible service compared to long lasting locations in other states have been going to dutch bros for years and ever since the ones in Tyler opened it makes me regret having dutch bros as my favorite place to get coffee drinks. No one was outside taking orders for the 10+ cars in line then I sat on hold for 10minutes trying to get ahold of someone because they were letting people cut the line for people waiting over 15 minutes pretty ridiculous you'd have people waiting 15 minutes just to have someone who just showed up and cut all of us get their drinks first. Will not be coming back to this location ever and honestly really thinking about just taking my business elsewhere, none of the staff ever cared and instead was talling back when explaining the situation saying the business does really well so doesn't need my service. If that is the thought process of the workers I wonder how long they'll last. Customer service more like make a customer not return.

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Dutch Bros Coffee Hours

  • Monday 5 AM to 10 PM
  • Tuesday 5 AM to 10 PM
  • Wednesday 5 AM to 10 PM
  • Thursday 5 AM to 10 PM
  • Friday 5 AM to 11 PM
  • Saturday 5 AM to 11 PM
  • Sunday 5 AM to 10 PM