Einstein Bros. Bagels

The staff is always friendly, responsive and offer quick service

Another victim of Covid, total cluster in service, no dine in tables. Avoid.

We ordered 5 sandwiches and they only got one right. No salmon on the lox, no bacon on either of our turkey bacons, wrong bagel type on the tasty, no chips…

Always messing up the simplest orders. . . Second hand embarrassed for the manager.
Unless you have 15 minutes to waste waiting around for a toasted bagel with cream cheese don’t come here

I’d give it five if I could. Let me explain. I went today to pick up bagels for my family for lunch. They have a mask out front that says you’re required to wear a mask or they at least suggest it. Anyway, at first, I’m like heck yes, a place that’s being safe with the pandemic. So I go to everything excellent and beyond expectations. Then we get towards the end of the experience. On the employees wasn’t wearing a mask and helping customers. She didn’t help me specifically, but it really bothered me. My dad is in his 70s and is in poor health. If I got COVID here and I gave it to him, it’d be a death sentence. It looked like she just got on her shift. I usually like to give room for mistakes. I sometimes will forget it before realizing I don't have it on. When that happens, I’ll put it on real quick and apologize if anyone’s near me. That didn’t happen when I was there, though. She went without it the 2-3 minutes I was waiting for my bagels. I feel really bad. The person who helped me with my 9 bagels was great, and she deserves a raise. She took all these proper social distancing procedures and beyond. This other lady, though, seemed not to care. This was around 10:20 this morning. Anyway that’s my review.

I've had better service at McDonald's.

They were out of nearly every bagel, had no dairy-free options for coffee, and gave me the sloppiest bagel with lox ive ever seen. I literally took my bagel home and remade it.

I will not be coming back to this location; it was an embarrassment to the company.

I've been to this location twice and they consistently get at least three things wrong with the order. Today, we didn't get napkins, they gave us random chips, and on one of the sandwiches that was supposed to have no meat had more turkey than even necessary. Go to another location if you want your order to be handled correctly.

There's a huge variety of fresh bagels and they're all delicious. And you get to pick your own smeers. And they're a great value for you money.

Honestly really disappointed in the service and the way the staff treats their customers! Very rude for no reason at all! If they hate their job they should be working in the food industry!

Staff is ridiculously rude. I told my order twice just for them to get it wrong, asked them to fix just for them to get it wrong a 3rd time. All I wanted was a plain ham and Swiss on a toasted bagle.. RETRAIN OR RESTAFF ASAP