Black Rock Coffee Bar

Solid coffee drive through, not super well located for my personal needs, but convenient. No drip coffee, all espresso based. Overall good, just not ear twirling amazing.

Sadly this location has diminished in customer service. I ordered 2 peppermint bark. I was handed one. They apologized, charged me for another then handed me a caramel mocha *facepalm here For $21 inc.tip it should be correct. This has been the last few visits. It was so great 4 or 5 months ago :0(

All drive-thru.. Great lattes! The lattes have a nice rich flavor, and the foam is frothy. I truly enjoy their lattes.

Much better than Dutch Bros or Starbucks. They are friendly & always make our drinks perfectly.

Always had super awesome service here except today 6/10/22 at 7:15AM. The lady taking orders literally had an attitude cause I wanted to look at the menu then walked away all within about 30 seconds of arriving and I just wanted to look at pricing then when I was ready she’s walking in circles on the other side of my car looking at the ground, and I’m trying to get coffee before work. Not wait for people to spin in circles. I left. Train your employees to have better customer service.

Order a black and white hot chocolate and the girl looked puzzled and asked if I wanted a Mexican mocha when I literally said a black and white me hot chocolate and repeated again and this girl had the audacity to pretend instead of ask and made me a drink with coffee in it. Don’t understand how she got doesn’t know the difference between hot chocolate and coffee ended up driving to the other location near by and the guy knew exactly what I was asking for do not come to this location

Went to get coffee and hot cocoa would be nice if winter hours were on google

Always great service and great coffee. Never a long wait. Only issue I've had is around drink consistency. Very rare but it happens. Staff is always nice and not digging into my business unlike other chains who won't stop asking me what I'm up too.Thanks from us introverts.

If you would like coffee in a timely fashion, you’d be better off going somewhere else. I don’t expect Black Rock to funnel people through at a blazing rate, but on the contrary, I do expect that it won’t take 10 minutes for the car in front of me to get two drinks. As a former coffee shop manager, I understand that means the shop owner is losing money if the barista is talking to customers for that long. There is customer service, and then there is inefficiency. I don’t want to give one star because I love their coffee. This shop needs some training on efficiency

Any black rock I have been to, great drinks. Great service. And a good atmosphere.