Duck Donuts

Place wasn't busy when my bf and I went there, I haven't been here in a long time. We received fast service and we weren't rushed when picking which donuts we wanted to order. I noticed that they expanded their menu as I saw they have donut sundaes which was delicious. They also have milkshakes and a wide variety of merchandise that they sell. The worker showed us our donuts before she put a lid on it. Overall great customer service and deliciousness. :)

On a Sunday, I would have expected a lot more people working here. The place was packed and there were not many people taking orders or making donuts. It was very crowded by the door with the line being through the waiting crowd. The donuts were decent, but there was like no where to eat them. Not to mention the order was incorrect, likely due to noise level in the place.

1st time there and donuts were fresh and tasty just one little detail they forgot my top chocolate dizzle just like is in their photos other than that I was well satisfied

The place is turned upside down ,they only have 3 workers and two of them working with a bad attitude i made my order online they give 30 min to pick it up i came at the time i suppost to pick my donuts and here i am 45 min after and still dont have my order and after i wait almost a 1 hour when i get to my car my donuts are cold like real cold when i try to come back they told me they couldnt do nothing because they was about to close definitely it will be my last time very bad wont recomended to nobody

Skip Krispy Kreme anf Dunkin' Donuts and hit this place instead you will not be disappointed. The line takes a little bit of time and they're always hiring but these are still some of the best chain Donuts in town

I’m a white woman. When I was at duck donuts tonight another white woman came yelling about how white people there didn’t get good customer service or something. I always get good customer service here. All of the employees remained respectful while the rude customer spouted racism. Props to the workers.

They even forgot my order and accidentally skipped me but realized, apologized, and gave me two free donuts without me even asking.

Just big props to everyone for dealing with a backed up line and a customer spewing hate and everyone remained professional.

Fresh made dogs were good but not friendly workers at all! I had to ask the girl behind the register if I could order after standing there ignored for 5 minutes. Doubt I will be back the doughnuts wernte THAT good at about $2 a piece; Coconut Island Bliss, Sunrise, Chocolate Caramel Crunch, & Sand Dollar.

Love the different selections of toppings and combinations. The donuts are just a bit too dry for me personally, however still good. The Chocolate and bacon toppings were my favorite.

Very poor customer service. I placed an order for pick up and arrived 30 minutes after I placed that order. I walked up to the counter, I wasn’t greeted or anything like that. A girl with a bandana, glasses, and hoops finally came up to me. I told her I had a pick up order for Michelle. She said they haven’t started on the order yet because they were waiting on dough. So I sat down to wait, as she went over to one of her coworkers whispering as she stared at me… (rude) I waited another 15 minutes for my order as the 4 employees just stood around talking (there wasn’t another person in the store) she called me up to look at it and said the doordash is ready. I told her I didn’t have a doordash order and that I had a pick up for Michelle. She then rolled her eyes and another coworker started to work on my order as the other girl with the bandana just stood in the background staring at me……. Very poor customer service!!!! The only reason there are 2 stars is because the donuts are good.

Sign on door says hours are 7 to 11pm Friday and Saturday. Open sign is on and the door is unlocked on Saturday night at 945pm. I walk in and get attitude from someone there to collect a paycheck and not work apparently! I apologize and say I looked at the hours of operation on door, the open sign lit up and the door unlocked and assumed they were open. Then I hear her say we'll we're not open and you can leave with an attitude. First and last time coming here!!!! I'm sick of peoples attitudes of they deserve to just show up to a job, not work and catch an attitude with customers and get away with it! Wow!!!! Is all I can say. WOW!!!!!