IHOP

The air conditioning unit was down. The customer service was poor because of this. The staff was clearly irritated because the A/C was not working. I felt bad for the workers because it was hot, mucky, and uncomfortable. It was a Saturday night when we visited. The A/C was not scheduled to get fixed until that following Monday. Very bad condition to have your staff and customers in.

I had the Philly cheese steak sandwich... fabulous! Totally loaded with the meat and the fries were extra crispy, just as I asked! Our waitress was so sweet, very courteous and attentive to our needs😊

The fact that this place has majority 1 star ratings is very accurate. I know there's not many places to eat in Artesia.....but don't eat here unless you enjoy being angry. I would list all of the individual things that are terrible about this place but I don't have enough room. So I'll just leave it at simply saying that about every aspect of this specific restaurant is horrible. Even just trying to order and pick up food proved unsuccessful. I've eaten there about 15 times since it opened several years back. The first few times were my choice and the rest were people visiting from out of town that wanted to eat there despite my warnings. I'm not a picky annoying uptight person, and I think I've submitted 3 reviews about restaurants in my entire life. But this place is just too awful not to get a warning out there for anyone thinking about eating here.

Horrible, had bad service and a waitress with attitude. Food was ok but not great, lots of grease.
Waitress always had something to Say, dropped a glass, complained of a 2$ tip, and said something about us asking for the check at table, after confronting her she did not wanna check us out. Really bad night of service.

I eat here every Sunday. The service is always fast and friendly and my meal is always delicious. You do tend to have a wait on your meal but it is to be expected with how many people they get on sundays. I highly recommend this place.

We were seated immediately but the waitress took her sweet time on taking our order, we had to ask constantly for refills on coffee & they gave us plastic silverware. I'm not gonna come back

Granted that was slow, service was very good my waitress kept checking if everything was ok, but noticed the other few tables in the restaurant, waitresses were checking on them, so I think service overall was good

We love the pancakes...if not for Joslyn this rating would be a 1, she went out of her way to make sure our order was taken care of...my Turkey sausage came out raw inside...I could hear the cook saying it was not raw...it was cold in the middle...she kept on him till it was done right...she gets 10 stars cook 1....
Second trip to IHOP this time I have to take back 4 stars...the pancakes were what I would expect from an all you can eat buffet. Eggs were cold and plate food was on was wet, like it just came out of the dish washer but wasn't dried...when I go to IHOP I expect their pancakes to be excellent, that's what their name implies...if this crew can't make their signature items then remove them or close the doors...

Service has improved! Food is great and speedy. Waitress Jessica was very attentive and friendly. The prices were reasonable and portions very satisfying. Clean and comfortable surrounding.

Good food but service can be slow some days. They might not have all items on the menu in stock. It has happened to me a few times when ordering. They are also no longer open 24hours. Now they close at 12am.