IHOP

Management disaster. I showed up with a group on Memorial Day and they put us with a girl who was brand new. She worked hard but it seriously took 20 mins for the first 8 people to order, then it took 1 hr for me to order, in total 2 hr trip 2 hrs into a 11 hr drive.
At no point did a manage step in to assist. I don't blame the girl, she was not setup for success.

Took the kids in to Ihop for their favorite pancakes, tried to finish up some work on the computer. The service was pretty good, the food was good. The server was very friendly, but he did not clearly know the menu. Appearance was clean, and wifi was decent.

1 person in our party ordered the chicken fajita omelette and got chicken finger scrambled eggs. I ordered the pancake combo. The pancakes didnt come until about 20 minutes after the rest of our food arrived and 2 of 3 pancakes were burned. Not sure waitress even knows English. She had no idea what sour cream was. Pathetic waste of time and money

This is the second time here. Giving them a second chance. The first time was for dinner. They were out of milk and the soup was still frozen but they would thaw some out if I wanted any. Next visit breakfast. No juice of any kind. No bacon, sausage or ham. How do you be primarily a breakfast establishment and be out of the major breakfast items. The wait staff is friendly and that is the only positive of the place

I got the new chicken bacon cheese waffles...so freaking good. We had a party of 6 and we were in and out in less than an hour. Very fast service and delicious food. Friendly waitress. Really enjoyed our experience

Zero stars horrible service rude people would even give us a refund because we show up after they close to pick up our online order that

Love the one in Roswell. But this one in Artesia was a bad place slot of yelling between employees the worst service I've ever had. Our server had no idea what he was doing. My steak was way over cooked and the thinnest t bone ive ever seen. Our sides was cold and had to ask for them. Will not come back again.

Very understaffed, took over 1 1/2 hours to get our food, once food was brought out, tasted fine but several items were prepared incorrectly--however, we didn't send them back because we're tired and hungry from driving all day, our waitress was trying to do her best but just couldn't do it all

We stopped by during our break. No steak and no burgers. Also apparently they ran out of beef! I am not sure how but it happened. The server was quick and helpful. Finally I got a chicken burrito omlet. But I avoided ordering the hash brown because I still remember the last time I did that over here.

4:00 p.m. it was quite empty for now lucky me, service was excellent food was great as always thank you IHOPs you will always be in my list of favorite restaurants