The Coffee Bean

Terrible service, very rude. Made my drink wrong (splurged on something fancy) after waiting in line for 30 mins and refused to fix it. 6 bucks wasted. They could really get points here with better service. This is my first Google review which shows how much this irked me.

If I could I would give it less stars. I waited for over 10 minutes and no one was seemingly working. I even opened the back door and no one was back there. If someone had to leave to use the restroom you would think they would have left a sign that they would be back soon. However there was nothing.

Horrible Customer service today in Terminal A.
The cashier was nice, but the lady who made my drink was extremely rude. She made my drink extra Hot and burned my tongue. I did ask for a kid's Temperature drink.
I asked for some ice to not be difficult and she rolled her eyes. After a few ice cubes the drink was still very hot. I told her and She took the drink away from my hands and dumped it on the trash. She splashed the drink every where....

08/20/2022 at 6:10 approximately. I ordered a cappuccino from this location but didn't say large. Cashier was an Asian mixed woman who was very hasty. Was charged $5.79 plus taxes. Board had price of large for $5.49. I thought about it and came to the conclusion that she presumed I wanted a large and maybe she added an extra shot of espresso just to charge the highest price possible seeing I didn't specify. Then they served me a regular small cappuccino. So then I questioned it. She butted in and said I paid for a regular. Fortunately I had the receipt and told her she charged me 5.79. She further tried to justify the charge saying it includes taxes. But in total I paid $6.25. when I showed her the bill and asked her which coffee is $5.79, she took my coffee and made it's large and just handed it to me with an attitude. No apologies. She's taking advantage of passengers who just order and pay and never really check prices etc. Beware of this location next to gate B12 in Atlanta Airport. Be specific with your order and check your receipt. Don't let them hustle you through your order. That's her trick. Distraction.

Great place to get a variety of drinks from.
The customer service is excellent. Loved my experience here 🤩

Worst latte ever. Burnt coffee beans pulls a horrible shot of espresso

2 women behind counter refuse to take my order and then told me they were shutting gate.

Ordered a mocha. Sappy sweet and weak coffee flavor. Tasted like something out of a parking garage coffee machine. Was hoping for rich coffee and chocolate flavor. Instead got a artificial syrupy flavored drink. Could not stomach. Took a couple of sips and then threw away.

Waited here for them to open for 35 mins. Says they open at 6am, it is now 730 with nobody here. What a joke.

I never even tried the coffee, the two women working behind the counter pretended I wasn't even there, when I spoke to them they never responded. Very rude. I'm not sure how this place can stay open with such hateful customer service. I would never go there again even if I were desperate.