Krispy Kreme

Got half a dozen doughnuts to go. The hot and fresh were right off the conveyor belt! The prices were higher than I remember, though.

Staff was rude and unfriendly. If you hate your job don’t work there and take it out on the customers. The shop was filthy in back, donuts thrown on an unswept floor, containers were left open and the work area in general was unclean. They don’t make the specialty donuts that they advertise and never have them available yet they always have too many same basic donut available. This all points to pure laziness on the staff and managements behalf.

Hard cold donuts, I know they didn't have the hot sign but it tasted like these were a day or two old. They were also out of any decent specialty. It's worth driving to Cervantes if you have the time.

If I could leave a place 0 stars I legitimately would. They didn't clean out their fryer for over a month and it had built up glaze batter blocked up into chunks along with rancid doughnuts in it.

They also do not clean out their food equipment at the end of shift and they leave it there over night building up bacteria so that we the consumers can eat it.

The level of sanitation in this place is absolutely unacceptable. It is sick at how they allow the trash to pile up like we can't see it in the back. I will absolutely never eat here again.

This location deserves 0 stars. Customer service was not appealing. Giving us eye roll and rude remarks did not make this experience a pleasant one. Thankfully the donuts were delicious but I will not be coming to this location again.

I had to update my review because this location has gone from bad to worse. I assume they make donuts in the morning and that's it for the day. They used to have the HOT light on between 5 and 7 pm. Not anymore. It's not on in the evening anymore, which is odd because when I look at their online map, every Krispy Kreme in a 60 mile radius has theirs on. Yesterday I went around 3pm and they were completely out of Glazed Donuts. It's sad because I allow myself this indulgence with my weight loss. I guess it's for the best, or if I want a decent donut I have to go elsewhere-though I'd prefer Krispy Kreme. ugh

It's a Krispy Kreme, need I say more? The workers are really nice people.

The donuts are always good but the reason for my 2/5 rating is for customer service. The drive through line does take quite some time, always, no matter what time of the day you visit. My other complaint is that this location opens at 6am. I arrived at 6:05 and ordered 1 dozen original glazed and was told it would be a 30 minute wait... WHY?!?! When you open for the day, you should be ready to serve your product. I was very confused. But I did go to Maynards down the street and they were open and fully stocked on all of their donuts.

It was good, at first we had a small problem with our check well order but the Manager fixed it because We had coupons and they weren't ringing up right but like I said the Manager corrected it. Plus the donuts were good to.

Was not impressed with this Krispy Kreme on 9 mile rd in Pensacola!! The donuts looked terrible, the service wasn't good, got home and they didnt put the correct donuts in the box! The donuts were already sweating, they were all flat, by the afternoon, they had sweated off all the icing. The oreo donut was so old the topping slid off, donut part stale as hell. Blueberry cake was flat, only a hint of icing, RIDICULOUS!! Your donut business is goin downhill. Wont be back. I saw why there wasn't any customers there. Also your dinky sign out front isnt too visible, the bldg not too attractive either. No donuts coming off the conveyor, was a ghost town. Poor, pitiful mess for the Krispy Kreme reputation, COME ON!!!