Cafe Stella

It a good cafe but I’m not gonna lie some of the workers are racist. There were really nice to the people in front of which there were white but a soon I begin to order there attitude change to being annoyed.

Actually I was with the girl at the comment below , we did not come in mad. We have a monthly gathering for coffee and excited to be here since at a point this was my favorite coffee spot. But we walked in and it was very smoky like someone was burning something . We sat to chat after not seeing each other for a while sat for about 10-15 mins and we’re told by the waitress that her boss wanted to know if we were going to order something. I thought that was very rude. Restaurant was not busy or full. Note it was barely 7 pm no where near closing but I guess maybe because people just sit there and use their wifi the owner was concerned we would do the same(still rude). But we went ahead and ordered. Not sure if the barista is the owner and also the bartender (which is why he was rushing orders ). I get that you’re short staffed but there’s no need to rush people and give bad customer service then blame the customers. There was absolutely no reason I had to take a sip out of my drink to keep it from spilling. Never have I done that at any other coffee shop. With the attitude you were giving off I just wanted to leave the counter. After the sarcastic wipe of my cup that was over filled. I had enough. I hope that others get better treatment. Food was very good. Will not be returning. I expect a bashful reply which it seems you give all the negative reviews. Either way I hope you find it in your heart to treat people kinder.

Good spot to stop for a bite to eat and chill. The atmosphere is relaxing and inviting. I had the shashuka and a dirty chai and everything was delicious. Will be back again.

My favorite coffee shop in Norfolk. Me and my husband go here at least once a week. Very cheerful, and much better coffee taste than the chains. I definitely recommend their coconut latte and open BLT sandwich.

I’m not sure who is the tall white guy with glasses, spiky hair and a pitiful beard. Cafe Stella has been a place where I had gone to work during COVID and now would go to complete some school work. He is never really there when I am there, seen him only a couple time but he had the nerve the minute I asked for the wifi again, tell me I needed to order before setting myself up. He followed me to tell me this without giving me a chance to settle down and then go to order. I don’t know him, but I felt some type of way about it, I almost felt discriminated. I will never go back there again.

My absolutely fav cafe in Norfolk! Must visit for all the coffee lovers, you will surely appreciate their coffee taste. The cakes are awesome as well, nice indoor seating as well as outdoor space to enjoy the weather.

Absolutely the best cafe in Hampton Roads. The food is usually spot on but their main attraction, coffee, is always perfect. The staff is incredibly friendly and they always take care of me. Becoming a regular definitely showed, as they have become even more friendly with time. This is my favorite place in Norfolk, definitely a second hhome

Double Mocha is elixir

Wonderful spacious area with great atmosphere, varied menu with tasty food, reasonable prices, and friendly staff. What a great place!

It’s a cute place and there’s a lot of seating but i ordered the chai latte and it tastes like dirt to me. It’s not sweetened which is how I prefer it. But if you like unsweetened chais then I’d recommend!

Coffee and food was great but customer service not so great. Cashier was rude and owner didn’t care to make customer happy. Coffee was spilling out of my cup and I was told to just take a sip… it was spilling over and on the counter 🤷🏽‍♀️. I just hope they apply the better treatment to all customers and do more to make sure customer is satisfied because we are giving them money.

To reply to owner:

We were not angry, we didn’t understand why we were asked to order when we simply wanted to go and hang out with on another since we haven’t seen each other in a while. The place closes at 10 and y’all we asking us to order at 645 as if y’all were about to close. We chose YOUR cafe to hang out and we do appreciate your unprofessional responses and the inability to accept that there is always room for improvement. No one is perfect but I know through experience that customers aren’t supposed to be treated or told “just sip it” when we asked if you could clean it so we don’t make a mess on the floor. It’s simple but thanks for showing unprofessionalism through your comments.