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Review of BIGGBY COFFEE

BIGGBY COFFEE is a cheery regional coffeehouse chain located at 4220 W Polk Rd, Hart, Michigan. This coffee shop is known for serving specialty drinks, smoothies, and baked goods. Whether you're in need of a morning pick-me-up or a cozy spot to meet with friends, BIGGBY COFFEE has you covered.

The hours of operation at BIGGBY COFFEE are as follows:

  • Monday - Friday: 6:00 AM - 9:00 PM
  • Saturday: 6:00 AM - 9:00 PM
  • Sunday: 7:00 AM - 8:00 PM

Customers appreciate the friendly and helpful employees at this location. They are always willing to share information on the best new drinks and provide great service. The staff is known for their positive attitude and willingness to go the extra mile.

While some customers have had negative experiences, it's important to note that every business has its ups and downs. It's always a good idea to give a place a chance and form your own opinion. BIGGBY COFFEE has received mixed reviews, with some customers expressing disappointment in the service and pricing. However, others have had positive experiences and enjoy the variety of choices available.

If you're a coffee lover in the Hart area, BIGGBY COFFEE is worth a visit. They offer a range of specialty drinks to satisfy any craving, and their baked goods are a delicious accompaniment. The atmosphere is warm and inviting, making it a great spot to relax or catch up with friends. Give it a try and see what you think!

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Takeout
  • Dine-in

BIGGBY COFFEE Reviews - 20

2.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jordan Gustafson

I've been going to this location since it opened. Always very helpful, fun, and friendly. This has happened before but it's never been this bad. Ordered a fluffy clouds, hot latte. Plus an extra shot. Little over $9 out the door. And over half of my drink has disappeared. I know it's foam and usually I look a half inch of drink once I get on the road. But today close to half my drink was gone. Today, it was not worth the $9..... I wish I was able to post the pictures for proof.

Caitlyn Salgado

It’s always so unprofessional! I feel like they’re rude and most of the time it’s 2/3 girls at the window acting immature. The reason I’m writing this is because a worker (red head specifically) answered us at the speaker with a voice that sounded like she was prank calling then got the order wrong, AND couldn’t keep a straight face while taking our card and would look back at the workers and laugh. She even spilled our drink in front of us on a different occasion while laughing. Never experienced such bad service at any other biggby and it sucks since it’s the closest to me. Id give zero stars if I could lol. Horrible

jeffory broughton

In line 20 minutes.charged us
$2 more than other bigbys
In the state for the same thing.you wait forever for them to take ur order than forever to get to the window.
Twice our item that we get at other bigbys was made incorrectly.we are done with this location..........

Tracy Kuipers

Awesome place! Always great service and they are more than willing to share the info on the best new things. Love love love!

vicky trejo

9/3/22. My first time at this location and I will not be back! Cold brew was terrible and my bagel was supposed to be toasted with butter. Not toasted and felt like it was microwaved. Tryed to charge me $9 for a small cold brew and plain toasted bagel. Employee had to get the manager to fix it and it was still wrong. Service was slow. Never had a bad experience at any other Biggby location

Nicole Wayman

Super friendly and helpful employees. They gave me the deal of the day without asking! I thought I underpaid to call & find out it was BOGO Wednesday! Great choices to choose from as well !!!

Sean Sulski

Coffee was ok, but service was horribly slow. Spent 28 minutes with 2 cars ahead with 2 people in them. Thought maybe they were short staffed, but 3 people working. Looked like only one actually making drinks. Shocked they asked for a tip when I went to pay.

Ruth Curtis

in line as i am writing this. 2 cars ahead and first just left. We are 14 min in line. This is everytime we come. still haven'teven opened the window to take the customer in front of us money or say hello. There is a line around the building behind us. Just pulled up. almost 20 min for 2 drinks. They need to get it together here. Ludingtion is not that far away.

Hollycraft Originals

Been here a few times now and service has been fine. Just ordered coffee, but so far so good. They even offered to make my dog a puppaccino. 👍

Edward

This Hart location has been super disappointing. Almost as bad as the one off apple avenue in Muskegon.

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BIGGBY COFFEE Hours

  • Monday 6 AM to 9 PM
  • Tuesday 6 AM to 9 PM
  • Wednesday 6 AM to 9 PM
  • Thursday 6 AM to 9 PM
  • Friday 6 AM to 9 PM
  • Saturday 6 AM to 9 PM
  • Sunday 7 AM to 8 PM

Location