Black Rock Coffee Bar

I ordered the Carmel blondie chiller. It was delicious. I was afraid that it would taste icy but it was very creamy. Service was good. The place is decent to sit down and drink your coffee but basic. There were bees by the door. There may be a hive nearby.

This is not a bagel. Been going here for years without problems. Always get coffee with a plain, toasted bagel with cream cheese. They were always delicious with an awesome whipped cream cheese. I found myself going more than usual because I found them so good. Today I found out the hard way that they changed to some other company for bagels (when I went back to tell them they got my order wrong they informed me). This is not a bagel, it's a round dinner bread roll. It's not dense like a bagel, it's light and airy and tastes like bread. The cream cheese is now basically sour cream. The coffee is still good but I'm very disappointed in the "bread roll". Won't be going as much now.

Going in order of the events as they took place. While behind the person being served at the take out window I noticed bees swarming around between the customer's vehicle and the inside of store takeout window. About a dozen of them and they seem to have their home in the metal rafters above. Next, girl hands me tablet for a signature after I paid with card. I was confused and realized it was for a tip?!? A tip for what? It's a drive through window. Last I checked it wasn't delivered to me miles away. I also was not dining in and requiring a waitress/waiter. Terrible. Oh the device they hand you is filthy, sticky, just disturbing. Then the girl hands me the "hot" coffee. It was barely lukewarm and the taste was very average (caramel mocha). Finally, the young brunette girl working the drive through window was snappy with me when I asked for a straw and never said "have a nice day" or anything of the sort. Horrible first impression on so many levels. Get a beekeeper, pay your workers so they don't have to beg for tips and teach them proper ways of greeting and closing, hot coffee should be hot and the coffee needs work if you want to aim for something higher than mediocre.

Always fast friendly service. Coffee is consistent on how it is made. Love the blackout hot or cold. Food is less desirable. Looks really good but lacks flavor. Could not taste banana in the banana cake. No blueberry taste with the blueberry scone.

Lattes are good, if a little sweet, but better than the big chains. Food is okay, not as fresh as I had hoped. Wait staff is outstandingly friendly and service is fast. It wasn't very busy at the time I was there. The interior looks great and is very clean and inviting.

Black Rock is an excellent option for coffee in the area. I just wish they had more locations outside of the valley. The coffee is delicious though and there are so many options! I also love the Italian sodas. I haven't had many of their food items, but I would anticipate them to be on par with most coffee shops. The part that makes Black Rock a top pick for me above most coffee chains is that the staff is always friendly. They always converse with me while I wait for my drink in the drive thru instead of ignoring me like some popular coffee chains. I have not once regretted anything I purchased here, which is saying a lot because I'm not usually one to try new things but I try to branch out at this particular coffee place because everything so far has been delicious.

Worst business by far manager was rude disrespectful and racists and inconsiderate of there customers after waiting ridiculous business I definitely WILL NOT SUPPORT ANYMORE Kelsey and Kendra are rude and are terrible employees absolutely ridiculous do not waste your time here any drivers staff is the laziest worst tiny boppers spoiled arizona brats that definitely don't know the meaning of business in any way shape or form

Forgot one of my drinks so I had to go back, and wait in line all over again so inconvenient. Also should let people know when they’re making substitutions to signature drinks. Example if you’re out of darigold chocolate milk for caramel truffle let people know. Drinking chocolate syrup.
Drink was trash, and a waste of money!

I used to be in love with BR, but lately the last few times I went my order was incorrect and very backed up drive thru. Staff have been friendly and I appreciate the reward system. Their donuts are good 😊

Please get better chairs. These chairs inside are awful for anyone who doesn't have a small hip width. That includes most men, and a huge portion of women. The tall chairs are hugely uncomfortable, and I've often seen people standing at those tables instead of sitting. You're an excellent business, and people come anyway, but you are losing a large section of clientele because of the issues with chairs. One quick fix, and you might actually steal everyone from Starbucks.