Heritage Coffee Roasting Co. - Downtown Cafe

There's only one girl who Is genuily nice. The ones making the coffee super rude AND stressed. It's like that every week i came back. Coffee super average.

Some good food, some bad food. Service leaves room for improvement. It will take time to train people as they get back to work but today they weren’t that great today.

Coffee drinks came out in time and tasted good. I just recommend they work on announcing orders more clearly. There was some confusion in pick up too. Taking customer names may help. It looks like they also had some numbers to give out to waiting orders but they used them inconsistently.

It took half an hour to get our food and the staff was not very organized. They mixed up some orders. I recommend they spend more time quality checking there system and their waiting customers, giving them a clearer idea of how it’s going.

The Baja burrito was mostly egg and sausage but tasted good. The potato breakfast bowl was good. The portobello panini was low quality, needed more mushroom.

I hope they are able to train more and get there system down. It’s a great spot and a nice place to sit down in.

The coffee is great. The people are great. While in town, this place has been a pleasant start to every morning.

Delicious coffee and friendly environment. Cool logo!

Do NOT go here. I have never encountered such indifferent and surly staff. We walked in with 30 minutes to spare before a shuttle. We ordered very simple sandwiches (grilled cheese and avocado toast.) The place was mostly empty (as in, they didn’t have other orders to prepare.) After waiting 20 minutes, I asked the cashier if our order was almost ready. She lied and said it was being packed up at that moment. 5 minutes later, I asked again—still no food, and we needed to dash to our bus. Instead of apologizing in any way, the cashier yelled at me and gave me the finger!!! Yelling “we only have one cook!” After 30 mins waiting for sandwiches at an empty coffee shop! She now stated that our sandwiches would not be ready in time and snarkily gave us a refund. I have never encountered such rudeness. Please don’t patronize this awful place.

I had the breakfast burrito and a mocha. It was a pleasant morning and I enjoyed the peaceful ambience and good food. The lady at the register was new but very kind and helpful.

I had their portobello panini and it was delicious. 12 dollars and it comes with chips and a spicy dipping sauce. Delicious. Very friendly staff, and wifi!

The food is pretty tasty. But the service here is not good. The food took 20 minutes to make and after waiting that long, the food that we did get was a wrong order. Then when we went to get the order corrected and told them that we were in a hurry, the manager there suggested to just refund my money. I don't want my money back, I just want the correct order that we had put in. She said that she can't promise to make it fast because she wasn't in charge of the kitchen. She didn't even apologize for their mistake. After we spoke to the guy in charge of the kitchen to fix the order, we got a different order but it was still wrong 🤦‍♀️😤 I've worked in a Café before and I would've never handled an upset customer like that.

Great coffee, beautiful views, very decent customer service!

Great coffee. Split a grilled cheese, crispy tons of cheese. Also ordered a breakfast burrito, very good. Was crowded, Saturday about 10AM. Plenty of seating and line moved fairly fast