Shipley Do-Nuts

Don't believe any of these 1 point star reviews, shipleys is amazing, by far my favorite donut place, and I crave them when they're closed. That shows you how great they are! Plain glazed are good and basically any choice.
The employees are pretty nice.. but the food is why you go here :)

I love this place, love the food and customer service, but they are not following COVID compliance all of the time. I was in the store Sunday morning as a part of my regular routine. There was a customer in-store, in line with no mask on. No only did no one ask him to leave or comply, there was an employer up front, serving food with her nose out of her mask. COVID doesn't care how many rights you think you have when you catch it and it kills you.

The best donut shop in town!!!

Good selection. They have my two favorite filled donuts (lemon and apple filled)
And they were fresh. Good service.
Clean establish. . You can't ask for more.

Worst service went to get a dozen glazed donuts.... The donuts had black specs so ask what was it the last immediately got defense and asked if I wanted a refund.... Of course I got my money.... Than she tells me she had to give me cash even though I paid card....horrible service bring the other employees back......but I did educate her and let her know it's better to answer a customer question before getting defense..... She needs more training

We come here every once in a while when in the area.. Get our doughnuts & ice water.. The place is always clean and the staff member is always very nice and welcoming !! (Even when our 2 toddlers take for ever to decide what they want) than you !

Do not tip on a Credit Card here! The owner keeps the tips and doesn’t give any money to the staff. The tip screen does pop up so you assume the workers are getting the tips. This is stealing!

Bad customer service!!!!! So mad!I came across town to get donuts with my 11 year old. She got off with a $20 bill and got in line. The older man at the counter kept skipping her! She asked if she was next and he said wait! She had the money, holding it up showing she was waiting-paying customer. He acted like he didn't understand or didn't hear what she said. I'm sure there are lots of kids that get off to pay. She was the last one to serviced. Is that how they treat our kids?!

This place was terrible. My family went today on Natinal Donut day. Their sign read you would get a free donut with a purchase. Each of my children, my ex-husband, and I got a kolache and beverage. We asked if we'd get a free donut each with this purchase and the guy at the counter says yes. My ex pays and the guys asks his manager about giving us the donuts. She tells him he can only give us one, not one per consuming customer, but one for the whole family. Seriously that's why we asked before we payed and were lied too. We tell her but she don't care. I tell her what her sign says and she just shrugs her shoulders and blows us off. They falsely advertise and lied to our faces while they took our money.
They said one thing and once they got our cash they didn't give us what was promised. This is why I'm so angry. What a cheap and disgraceful establishment. If your employee says one thing to the customer, then the customer shouldn't be at fault for you not honoring it. I knew I should of just drove the extra way to Krispy Kreme. They value their customers.

Rude as hell! The new woman working the front counter doesn’t know how to do her job! Distasteful and too lazy to manually type in card details. Terrible manager and horrible workers!