Black Kite Coffee

The reason for this extremely low review has nothing to do with the food or coffee, as both are fantastic. This establishment is NOT HANDICAP ACCESSIBLE by any stretch of the imagination. There is a step leading to the entrance, and they provide NO RAMP. Since I use a wheelchair, this meant I couldn't even enter. I had to wait outside, have my friend relay the menu options to me, and go back inside to order for me. Absolutely RIDICULOUS that in 2021, people who use mobility devices can't even go inside to get a coffee.

Had to wait twenty minutes for my coffee. People behind me in a larger group were getting their orders first despite the fact that when they saw me alone they offered to let me go ahead since I was just one drink and they figured theirs would take longer.

The person making the drinks was not one of multi-tasking and was making each drink one by one despite the fact that it appeared the machine was capable of at least producing two drinks at a time.

They were also not projecting their voice so the only people that could hear them call out a name or type of drink were people immediately around the counter which led to several drinks sitting on the counter for long periods and confusion when people finally came up as the employee could not remember what was what since they were not labeled with a name or type of drink.

At least one other customer had to wait just as long for their drink and then longer for their food order as it was not written down and he had to remind them at least twice and when he eventually got it they had to remember it was sitting in the microwave for a while.

The coffee was good and fairly priced, though.

TLDR: Disorganized and slow.

Black Kite has a homely feel to it that I like. It feels like that local coffee shop you could get to know people. Lots of great selections of drinks as well as vegan options for baked goods. I've been here multiple times and would go again.

Always amazing, if you don't do animal milk they have almond and soy milk,. They also have gourmet baked good, I always get the cinnamon swirl cinnabun or the veggies bagel ball, if you like good coffee, calm atmosphere, smiling faces, good prices and a seating area to make you feel at home... look no further,also if you're on a date get your coffee to go and visit the art museum less than 2 minutes away. She'll love it I promise 😍😂💎

My wife stopped in for a chai tea latte as we were driving through. We also picked up one of their homemade savory pies. Both were delicious! Staff were very friendly. The place was quiet, but nice atmosphere. We would definitely go back.

Love this place!! I lived next door to this place for 2 1/2 yrs , it is an awesome place to get a top notch cup of coffee. I get my beans here and feel like I'm cheating if I go anywhere else lol. I'm sad I don't stay as close as I once did but it's worth going out of my way for. Staff is friendly, professional and interesting. There is a reason this place is standing room only on the weekends when they serve up brunch. Great place!

Creative Lattes...so good. Awesome brunch on weekends. Nice atmosphere. You gotta try this place.

Staff is great, coffee is excellent. Atmosphere is very calm and yet invigorating. Really great brunch served on weekends, a must if you've never been! Really happy to have heard of this gem😊👍👍

I frequent Black Kite Coffee quite often and have always been pleased with the service and menu items. Lattes are always on point and I'm always greeted with a smile. But that's not what keeps me coming back. What keeps me coming back is their weekend brunch. I love that the menu changes every week.

Nice, chill place to get a quick bite to eat or to sit and enjoy a warm drink. I came to Black Kites maybe 3 or 4 years ago and had completely mistaken the place for another out in the Downtown area. Super happy that Black Kites is so much closer to the North Toledo area.