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Review of Carolina Coffee Shop

Carolina Coffee Shop: A Cozy, Storied Spot for Breakfast, Lunch, Dinner, and Drinks

Since 1922, Carolina Coffee Shop has been serving the UNC crowd and the Chapel Hill community with popular breakfasts, lunch, dinner, and drinks. This cozy, storied spot is located at 138 E Franklin St, Chapel Hill, NC.

The restaurant is open seven days a week from 8:00 AM to 3:00 PM. The menu features American cuisine, including sandwiches, burgers, salads, omelets, pancakes, and locally roasted coffee. The restaurant also serves beer, wine, and cocktails.

Carolina Coffee Shop is housed in an old building that adds to its charm and character. The interior is cozy and inviting, with wooden floors, brick walls, and vintage decor. The restaurant has a small outdoor seating area that is perfect for people-watching on Franklin Street.

While Carolina Coffee Shop has a loyal following of customers who appreciate its history and ambiance, the restaurant has received mixed reviews for its food and service. Some customers rave about the delicious food, excellent service, and lovely atmosphere. Others complain about the slow service, mediocre food, and cold temperature inside the restaurant.

If you're looking for a cozy, storied spot to enjoy breakfast, lunch, dinner, or drinks in Chapel Hill, Carolina Coffee Shop is worth a visit. Just be prepared to wait for a table during peak hours, and don't expect perfection in terms of food and service.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

Carolina Coffee Shop Reviews - 100

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Zoe Bremier

Pretty standard college breakfast food. Service was exceptional! Our waitress was very kind and let us stay longer at the table after we finished just to chat.

Jim Alexander

Food was excellent. The corn flakes French toast was different and very tasty. The service was also excellent.

Mike Brannon

Great CCS omelette and added sausage gravy to my biscuit - excellent down home options!

Abi Springer

There was a very long wait to sit in a nearly empty restaurant. We then waited nearly 30 more minutes for our food which was cold and didn’t taste like anything spectacular. Our waitress was terrible! She never refilled our drinks, didn’t check back in with us, and we had to wave her down for the check long after having finished eating. Would not recommend and will not be back.

Everbee

So disappointed. AVOID if you want quick or even decent service. My mom and I were visiting and had a terrible experience. The waiter was nice but inexperienced and the managers didn't care. It was clearly a management and overall restaurant problem. It took 10 minutes just for someone to come to our table. We ordered coffee which took another 20 minutes to get to us only to be served cold coffee. Food orders were messed up, but no one ever came back to our table so we sat with our messed up food and ended up just eating it after another 30 minutes of trying to flag servers down. My mom didn't actually get a hot coffee until about 45 minutes of being there. And on top of everything, they told us they were going to take off the messed up order, and then ran the card at the full amount?! We're normally super patient and understanding, but this was just crazy. We honestly felt bad for the waiter because I doubt he's getting any tips from tables with the way the shop is run.

Kendall Vega

So I had to catch my bus which is nearby Carolina and decided to forgo my usual Starbucks and decided to “treat yo self” (lol If you got the reference). Anyway the hostess was friendly and the bartender Olivia was personable and able to recommend me a good cocktail to get my day going. I ordered the omelet with mushroom Swiss and bacon and it was yummy. Definitely will be coming back every morning I have to work early ams. Wish they were open longer! Thanks Olivia for a great first impression.

Kevin Wright

Pleasant place, good service. The "hash browns" were cubed potatoes that tastes like they been cooked a couple of hours ago and kept warm under a heat lamp. Omelet was good. Wife had Eggs Benedict with just a dab of hollandaise sauce. I guess I'd say it was...fine.

Alexis Byrd

The hot chocolate here is next level...the whipped cream is just so good. A great place for mid-afternoon studying. It can get pretty busy on the weekends, especially around brunch/lunchtime. Servers have always been super quick and polite.

Mckenzie Mixon

This place truly made my college years! I love coming here for breakfast and brunch with my friends or even by myself. Great place for both studying and socializing! The staff is awesome, funny, and super personable! Shoutout to Olivia BEST BARISTA EVER <3

Tarheelgirl77 -

I enjoyed my pancakes and bacon, but the actual dining experience just wasn't all that. They have the tables so close together in now that it is just simply not a pleasant dining experience. I don't want to go to a restaurant and spend 20 bucks to sit as close to the person at the table beside me as I am to my dining companion. That is just simply not cool.

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