Tim Hortons

I have went here for years. The manager Dana is rude not very personable. The last time I ordered I said a number 10 and the cashier asked me what is that?
One time I forgot to add on a hash brown and they said I had to go back around the line to get one.
I also had found a hair in my hash brown. I’m thankful for biggby opening in Frankenmuth. They will be our new morning stop. After years of getting my morning coffee and my child her morning snack. I’ve had enough.

Brown and red color scheme. The avocado toast was passable, if pricey. Drinks were also fine. My partner wasn't pleased with the flavor of hers...we were told..." it's a coffee drink, and it's supposed to be coffeey." Thanks for that hint at a coffee shop. She asked for something hot chocolatey, y'all do hot chocolatey, right? Guess not, in a coffeehouse.

Went there on 4/7/23 and saw an employee smoking within 15 feet of the entrance on my way inside. The employee then came back inside and went right back to using the register and serving customers without washing their hands after they were just outside smoking! I left the lobby and went through the drive thru after that and will be seriously considering not returning to this location.

The last time I visited here was over a year ago but the service was excellent. I stopped here to get one of the special mint hot chocolates and they never let me down! I have came here so many times previously as I moved away and have gotten so many more drinks. This was always my go to spot but like I said, I have since moved.

We waited in the drive through for 25 minutes to get to the window, told additional 5 minutes for bacon, and order still wrong and lacking bacon. Had to ask for cc back. They didn't have our order in computer even though we were in drive through.

Incompetent.

During our last visit inside we waited in line for over 30 minutes before getting up to the register, when we noticed flies on the donuts in the front case. Most of the employees are slow and unpleasant and the food tastes stale and gummy at the same time.

Best service I’ve had by far. Sarah Lattanzio was very polite and professional. I will definitely be coming back to this Tim Hortons.

Great service, great food. Currently obsessed with the Sunrise Sunset drink. It's delicious! The grilled cheese panini is AMAZING! gotta get Tim bits as well!

$1 for a cup of water even when u spend $8 on a meal. C'mon, owner. This hurts your business. Because it makes people not want to go there.

Online and even at the building on the windows it says they're open inside but when you go there to speak with someone they tell you it's closed even though online and at the building the facility has signs seen that dining room is open. False information that's why I've given the one star.