Heine Brothers Coffee - Schnitzelburg/Germantown

The coffee is good. So are the scones. It's atmosphere is not of a cozy place that comes to mind when you think coffee house. High warehouse ceilings, inefficient counters that confuse where to pick up an order, are unfortunately laid out. Still, worth a visit as there are better options, but certainly also worse ones.

Heine Brothers' Coffee in Louisville has firmly planted its roots as an iconic local destination that not only serves up exceptional coffee, but also fosters a commendable commitment to ethical sourcing. Their dedication to procuring the finest organic and fair-trade beans is evident in every sip, creating a unique and gratifying experience for the discerning coffee enthusiast. Each cup is a testament to their passion, filled to the brim with rich, full-bodied flavor, carefully balanced notes, and a crisp finish that sets them apart from the competition.

The ambiance of Heine Brothers’ encapsulates the charm of Louisville, echoing the warmth and authenticity the city is known for. This is a place where you're always greeted with a smile, and the baristas are knowledgeable, taking the time to personalize each order. But it's not just the quality of their coffee that stands out; their commitment to sustainable and ethical practices radiates throughout the business, making each visit a guilt-free pleasure. In an era where conscious consumerism is increasingly important, Heine Brothers’ has proven to be a beacon of hope. All in all, this coffee shop is an exemplar of a perfect brew served with a side of responsibility.

This is such an adorable coffee shop, and I love how they have spritzer energy drinks… I got the Lavender Lotus with extra caffeine. Great staff - super friendly and helpful!

Food is okay, love the biscuity scones. Coffee is great. Internet has been out for over a week, so I'm giving three stars for that. I work/study from this coffee shop, so I've had to go elsewhere several times this semester due to internet issues.

Idk about you but I live me some Heine Brothers! This location is great, zero complaints, if you're looking for a local staple for your coffee, you have come to the right place. All of the coffee is certified organic and so very delicious. I love a good iceberg in the summer. Try it out! My personal favorites are the dirty Chi, or I request a banana Chi-berg with expresso. fr, it tastes like chocolate. The turmeric Chi is very good, their breakfast burritos are awesome and dont even get me started on the cinnamon roll 🥰. never disappointed when I come to Heine Brothers. (Way better than Starbucks!)

I have been to this location many times. I order a drink and chill. I noticed immediately that the couch was missing. The barista said it was taken out just an hour ago. As a frequent patron who needs cushioned seats (not those hard-seat chairs) for lower-back problems, I may have to start going to Sunergos on Preston instead where they have old, comfortable furniture and area rugs that make the place feel extra cozy; sadly, HB is losing their ambience. There are only two cushioned chairs in the coffee shop now, which are often taken!! Not happy at all now. 🤔

Very disappointing as I don't get a chance to stop in for a good cup of coffee at Heine Brothers very often due to no HB stores around my home.
My disappointment was with trying to pay with the app as I had money remaining on my account and I have always had the auto recharge options enabled.
Evidently their was a change in the app and I nor any of the staff could get the app to access my money on my account. The manager said it was a recent change and that none of them had the knowledge to help with the problem and that I would have to take it up with corporate.
Luckily I had a credit card on me to pay for my order.
I'm not happy as I asked several times whether I am just losing the loaded money on my account and was informed that I would have to take it up with corporate.
Yes, very unhappy with HB.

First time at this location and most likely my last... The two stars is for the food. It was hot and flavorful. Nothing was made fresh there no big deal. Chet informed me that they know nothing about the app so when i placed my app order i was charged 3x and they werent able to refund my money. So i had to take 3 of the same things. Chet was super friendly but had no clue what was in the eggbites. The shorter girl was quite rude and tried to say i didnt pay for 3 orders even though i showed her my receipts and chet showed her the 3 print outs. Ill stick to the coffee. Train ypur staff!

This place is quite nostalgic. The baristas are very kind and attentive. Go here for a relaxing time and quality coffee

Nice. More people chilling than I would expect given the location. Heine brothers is like Starbucks a decade ago before they expanded too much.