Cafe Venetia

Good food at a reasonable price point and friendly staff. The truffle was amazing. Creme brûlée was just about average.

They "don't take cash," rather than go all Seinfeld on them I used my card. Upstairs seating is by reservation only and costs $2.00, coffee was good but it's a little pretentious.

Limited options and no wifi. Not a place to drink coffee and do anything online.

Legit Italian cafe. The only place in Palo Alto with good coffee other than Blue Bottle or Paris Baguette. Pistachio cream croissant was awesome.

Horrible customer service from the barista and the coffee quality gone so poor. Better try Verve, St. Frank or blue bottle all close by.

Bad customer service. They aren’t respectful. They don’t know how to talk with customers. Cold coffee when I ordered hot coffee. Especially the Asian girl.

I’m so glad cafe Venetia is bigger now. Love the outdoor seatings, coffee and cakes.

Beautiful place. Great drinks. The hot chocolate is sooo good for the winter. Nice for working/chatting. Free WiFi. Only downside is limited amount of outlets.

Coffee was good, staff was abominable. They were negligent and uncommunicative to the point of offense. Atmosphere is heavy-handed and monochrome. I see no reason to ever return, you can get good coffee elsewhere.

A classy and authentic coffee shop. They also serve wine and some very nice chocolate. Gals working here were very nice and welcoming.