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Review of Caribou Coffee

Caribou Coffee is a popular coffeehouse chain located at 807 W Clairemont Ave, Eau Claire, WI 54701. This establishment offers a variety of signature drinks, mochas, lattes, as well as coffee and breakfast options. With its convenient location and wide range of menu choices, Caribou Coffee is a favorite spot for locals and visitors alike.

The coffeehouse is open from 5:00 AM to 8:00 PM from Monday to Thursday, and from 5:00 AM to 8:00 PM on Fridays. On weekends, Caribou Coffee opens at 6:00 AM and closes at 8:00 PM on Saturdays and Sundays. This allows customers to enjoy their favorite beverages and breakfast items throughout the day.

Customers have praised the friendly and helpful staff at Caribou Coffee. The baristas are known for their excellent customer service, ensuring that each order is prepared correctly. The cozy and clean interior provides a pleasant atmosphere for customers to relax, work, or socialize.

Caribou Coffee offers a diverse menu that caters to various dietary preferences. In addition to their delicious coffee, they also serve breakfast and lunch options, including sandwiches and bagels. They even have a gluten-free menu for those with dietary restrictions.

While some customers have mentioned occasional inconsistencies in drink quality, many have had positive experiences at this location. The majority of reviews highlight the friendly service and the delicious coffee that Caribou Coffee is known for.

If you're in the mood for a warm cup of coffee or a tasty breakfast, Caribou Coffee is a great choice. Whether you're looking for a quick pick-me-up or a place to unwind, this coffeehouse has something for everyone.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

Caribou Coffee Reviews - 100

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
David Fletcher (RegNeoJazz)

Terrible service.

The focus of the team was on customers in the drive thru.

I waited for several minutes before I was asked if I was being helped.

I placed my order, but then another 10 minutes before the drink I ordered was made. The young lady who came around the corner and asked me if I was being helped...I told her I already ordered. She checked the order screen and then made the drink immediately.

Poor service!!

Krys Leigh

The sandwich I got was spinach, artichoke and egg. The sandwich was stuck to its wrapper and the bottom bun was soggy, which made it very unenjoyable. The coffee, however was delicious. I got a Mint Condition Latte and it was perfect.

Adriana Hoffmann

Unfortunately the consistency in drinks at this location has really plummeted the last few months, primarily on week days. I get Caribou every day, and always get the same thing, and the drinks I’ve gotten from this location over the last few months have been different near every time I’ve gotten them. Today I ordered a drink with an extra shot and light ice, and watched it be made without the extra shot and very heavy on the ice. The barista DID offer to add an extra shot when I mentioned it, but I unfortunately didn’t have time to wait longer than I already had for my mobile order to be corrected.
When certain staff are working, you know you’ll get a consistent drink, but that’s unfortunately not the case across the board.

Samantha Smith

I have gave this store 5 stars, 20 times over. Never had bad service until today. Refused to make my drink with 2% milk. Manager was clueless. It's truly disappointing, you just can't be loyal to be a place anymore because nobody cares about there customers. If you can't be nice to your customers, then you probably shouldn't work in customer service.

Travel and Relax

Delicious coffee as always👏
Watch travel and relax videos on Travel and Relax on YouTube @atravelandrelax.

Elizabeth Heston

I always look forward to coming here on my morning run! Everyone is so friendly and helpful. Best coffee around also. And sandwiches have a great selection!!

Danette Van Dusseldorp

I'm a little disappointed. They forgot my husband's drink last week. We sat for 15min; then they made it for him, gave him a free drink coupon for messing it up. But today I brought that free drink coupon to a Caribou to redeem it, and it expired at the end of 2022!
Very disappointing. :(. They need to make sure their coupons are valid, or at least do better at keeping track of the drinks they've made.

The girls were nice and the drinks were good when we got them... But it was a sad day at Caribou today when we went for the free ones. :(

Sam Smith

Caribou on Clairemont has the *best* customer service out of all coffee shops, small and large all the way to the cities! Always so nice, and give lots of love to my chiweenie so that's a plus🥰. If your looking for a friendly location, this is the one!

miguel angel castillo reyes

Order coffee with 2 expresó shots didn’t got my 2 expresó shots ask if she did got them in she said yes when clearly I could see she only pour coffee without my shots of expresó
Go to next door Starbucks better

Bruce Stewart

Used to be a daily stop prior to covid. Great ambiance. Padded comfortable chairs by the fireplace. They no longer carry Einstein bagel products. And prior to the pandemic you could go up and get your own coffee refill without having to wait for a barista to service you. I don't think you can do that anymore.

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Caribou Coffee Hours

  • Monday 5 AM to 8 PM
  • Tuesday 5 AM to 8 PM
  • Wednesday 5 AM to 8 PM
  • Thursday 5 AM to 8 PM
  • Friday 5 AM to 8 PM
  • Saturday 6 AM to 8 PM
  • Sunday 6 AM to 8 PM