Nordstrom Ebar Artisan Coffee

There is a young lady with half red and half black hair who’s attitude is overall disastrous and unwelcoming. All I wanted was a coffee and instead got eye rolls and attitude. Was not at all satisfied with my experience here and will not be returning.

Was there at 8:29 and was informed they’re going to close at 8:30 and wouldn’t let me order. They basically kicked me out. Sign says they close at 9:00 pm. Kid working was super rude about it.

I ordered a grande iced Carmel Macchiato, it was luke warm and tasted terrible. I tried adding sugar, I asked for more Carmel... nothing helped the flavor. I waited in line again so I could switch it for something else. The drink I gave back was still completely full. When I complained about the drink the employees were very rude and made me feel dumb for even complaining. I didn't get refunded for the gross drink AND they made me pay for a new one. Not the Nordstrom service I'm used to.

Worst service and worst drink ever. Took forever to make a drink. No value for anyone’s time.
Worst of the worst was didn’t even offer any reimbursement after wasting my time, if I hadn’t asked I would be standing all day long since they missed my drink. How can you miss ? Means the people behind were either joking or not paying attention and have no value for anyone’s time. Why I ever want to visit such a place where there is no regards for respect and time. Was not expecting from a service oriented company like NORDSTROM. Very disappointed. Would visit the departmental store but never E-BAR.

Why are you all staff looking grumpy as if you were paying my bill? No concept of customer service seems to be, worse manners. Took three specific requests to make one right coffee product! Will not neither recommend nor never will come back!

Loved my Mexican Mocha Ice storm 🤎

The lavender chai with coconut milk and literally ALL of their salads are so good. Also love the tomato soup in the restaurant upstairs as well.

The store didn't have a lot of new styles as in Boston.

Busy with rather rude staff. The coffee is ok but not great. The prices are high.

This place looks like a Starbucks but don’t be misled. They actually know how to make coffee! If you need a genuine espresso, come here.