Nordstrom Ebar Artisan Coffee

The place is beautiful. Customer service is excellent. The coffee and bakery items are delicious. Thank you for your bussiness. I'm coming back. This place deserves 5 star overall.

Slow, got my cup of latte covered in latte, and Wawa beats it taste by far, wife's hit chocolate tasted a bit better then a sweetened water but far away from hot chocolate.

Rude staff! Extremely long wait time. I ordered the Salted Caramel Mocha but got a cup of unmixed coffee powder with whip. I took it back for a redo or refund but I was rudely told by 2 members of the staff, I needed to get in line again. (Long line) . Nope I did my time. The male staff member then said , “You see all these people? We are not going to let you skip to the front of the line.” I then asked for a manager. I showed her the cup of powder mix with whip. She apologized and made a fresh cup for me. 30 minute ordeal !!

Fourth visit this month. Customer service terrific. Found Wayne Schmidbauer (yes,I took the time to find out his full name) very engaging, informative and fun to deal with--Getting a cup of coffee should be fun and Wayne makes you relax and actually enjoy the process. In my opinion he should be doing motivational training for the e-bar group.

Let me just say that this place is a prime example of perfect customer service. The young man that was running the register was extremely polite and although I personally didn’t get anything he offered me a cup ofwater. You could tell he genuinely enjoys helping people. This shop is by far the best customer service I have ever seen. Period.

The featured Italian Mocha is fantastic! Nice place to sit and have a good coffee here at the KoP mall. The PB smoothie is also very good. Skip the line at 'bucks

I was looking for a coffee shop in the area other than Starbucks, glad I found this spot! It's hidden in a nook next to the first floor of entrance Nordstrom inside the KOP mall. Staff was friendly and approachable. The iced dirty chai was delicious, I could taste the spice + espresso without being covered up by a sugary taste!

Coffee is little pricey. I have tried Italian mocha which is no so great but Mexican Mocha is good to try as it tasted good.

Best coffee ever! They have exotic, specialty coffees which is what I look for! Italian latte, Mexican latte, eggnog latte ( seasonal), etc. Quality coffees and quality options :)

Great, fast, and friendly service! Mocha bianca was pretty good. Rest of the menu is a little limited though (hence 4 stars). I'd probably go to the Starbucks next time.