The Roof

The food is good, and so are the drinks. But my friends and I placed our order at 8:30 and our food did not arrive until 10. Even our drinks took at least 20 minutes. The servers, especially Sabreana and the DJ were amazing, but the kitchen staff need to get it together fr.

Would i go back? No. But I’ll place an order for pickup 1 hour before and I bet it still won’t be ready.

Went to my cousin's private party. The entire setup is intimate, yet spacious. Drinks were good, not weak. The food was well prepared. I'd like to try this place as a restaurant, but as a venue for a party, it's top notch!

Food was good and atmosphere was very chill. So we will definitely be back.
Entrees could have benefited from some crusty bread of some sort. My only major complaint would be customer service. Our waitress was very sweet, however it took 30 minutes to get my (a) drink. When I inquired about it, I was told "oh the bar doesn't have that particular drink". Secondly, to be at the price point they are, table service should be a lot better. There shouldn't be empty plates, glasses, etc on the table. Our empty small plates remained on the table our entire meal. I didn't notice any comradery between waitstaff. It seemed waitstaff only focused on their assigned tables and not the restaurant as a whole.

The service was terrible. We arrived at 8:30 pm management would not accommodate our party by putting two tables together. There was no reason why the tables could not be moved. We were seated outside which was nice however we did not receive food until 9:30 pm. The appetizers were bought out without flat wear. I had to ask for flat wear and they were dirty.
When I finally received my food which was the catfish étouffée the rice was hard and dry my entree seem as if it was rewarmed or set for a while before I received it. The sausage was burnt on the edges and the crab ball taste like a salt ball it was very salty to the point I could not eat it. I was not able to eat anything at this establishment. The food was horrible and a complete nightmare.
This was my birthday and The Roof Top ruined this for me by this experience.
I would not advise anyone to this restaurant.

This establishment was trash. I attended a family members graduation event 05/27/2023 with high hopes of this place based off of what I’ve heard of this place. We were told to be there at 5pm. The employees were late. This included the hosts as well as cooks. We were supposed to be seated along the waterway. That didn’t happen. We were supposed to have a server per each table (3 tables in our group) That didn’t happen as well. We had one host who was a temp she was absolutely amazing being new she handled herself and the situation very well. The manager was completely unprofessional. He was dismissive and disrespectful to our group. He seemed agitated at taking our orders and was not handling the situation at all. At one point he left one of our tables and did not return until we had to call the attention of another server to finish their order. The manager never returned to help the new employee with our party! The drinks were watered down. Everyone ordered appetizers and entrees. But because the cooks were late to the scheduled event. All the food came out at extremely different times. Entrees were coming out before appetizers. Appetizers we showing up when people were done with their main entree. Who ever was cooking in the back you could clearly see we’re rushing. No quality in the food. The blackened chicken pasta was disgusting. They didn’t even drain the water out the pasta which was barely cooked. At the bottom of the bowl there was starchy water and because it was watery it was unseasoned. They defaulted all meats (lamb chops/steak)to be well done. A relative ordered the shrimp poboy. They cooked the shrimp with the veins and the shell still in/on them. My relative had to pick around his mouth to get rid of the shrimp shells. His plate was littered with pellets of half eaten shrimp and its shells like he was an owl regurgitating his meal. It was disgusting. Lastly, when it was time to cut the cake they brought dirty dishes that had previous icing from another groups cake on them. They didn’t even assist in cutting the cake. This establishment is pure garbage and needs to be shut down along with that rude, unprofessional, egotistical “manager”. If you don’t like your job then quit Walmart is always hiring for door greeters.

Horrible service! Took 45 mins to get a margarita while the bartenders had other workers tasting the drink to see if it was right. over an hr. to get food. Inhaled smoke and fumes the entire time I was there as they have no ventilation system to get the smoke from the kitchen out of the restaurant safely. They are no refills on fountain soda or water. There is a $10 charge if you pay for your food with a debit or credit card. Waitress only came to the table to take our order and bring food and check, couldn't find her any other time and $60 gratuity was automatically added to bill. Seems like a business that doesn't care about creating loyal customers just making some quick money off of the few new customers who take a chance on them.

We enjoyed brunch at The Roof on Sunday, we had a reservation but sat at the Bar. The waitress/bartender was very attentive and personable! She offered the Bottomless Mimosas which were $18/pp and perfect! The ambience was perfect and they were social distancing.

I initially order the Shrimp n Grits, which I had to return. I wasn't too fond of the sauce and it resembled chicken soup..as well as it wasn't plated good. They gladly replaced my meal with the Crab Cake Benedict and that was absolutely delicious and filling. I also had a side of Bananas Foster French toast and it was also delicious. My only suggestion would be to brown the Bananas some in butter because they just cut up the Bananas and threw them on top.

We also ordered the Chicken and Waffles, that also was delicious and plated beautifully! We'll be back!

The Roof has been on my list for a long time, so I took my sister for her birthday and I seriously regret it. It was the worst $127 I've ever spent! In full disclosure, we went late in the evening and they were out of several food items. Our waiter was rude towards my sister, but she checked him quickly and he lightened up. Our food came out about 10 minutes after a couple that arrived after us and it was not as described. The ambiance was okay. This was an awful experience and I'm never going back.

Outstanding service, amazing bartender, good live music and no words to describe how good the food was…Highly recommend the Land and Sea dish, the lamb was cooked to perfection.

The venue itself is very nice. A modern and classy interior with a very beautiful outside section if you're looking for something more intimate. Food unfortunately is not up to par with the prices you are paying. The Ravioili is great for $25, but when your $42 ribeye is overcooked, not tender, under seasoned, and gray it makes you question how they could charge that much for such an underwhelming dish. They are also not upfront with how gratuity or accommodation fees are managed. We were to be charged an extra gratuity as a "party" of 4 people. Again the atmosphere is nice, but don't set your expectations too high for this establishment.