Einstein Bros. Bagels

I went to this location because I have been wanting a good bagel! Well dot go at 2 in the afternoon because all they had left was everything bagel . I am assuming that the rest of the bagels were typical of the usual good quality of Einstein. But could not attest to that fact. Because either they had a busy morning or they didn't make many that day. So, no bagel for me!

Always a great place to eat, busy but quick to get your food....tasty as always

Terrible customer service this morning!! Staff seemed to be half asleep and dragging, not friendly or courteous at all. When we asked for the vanilla hazelnut creamer it seemed as if we had bothered the young lady, then we were handed a sticky bottle which looked like a water bottle containing the creamer. Our whole wheat bagel was dry with very little schmear, not good at all. Quality in all regards has gone down dramatically

It was 9am and there was a line already. It moved quick..but waiting for your order took longer. FYI order online or by phone..they got their food faster. When the guy gave me my bagel he didn't say nothing. I told him Thank you but I think it went pass his head.

Bagels are delicious but have to give 1 star because every single time I go the customer service is terrible! Never a smile or a thank you. My husband actually thanked the teller and her response was uh huh. Not you're welcome, or thank you, an uh huh. So sad because their food is delicious but they seriously need an entire new staff.

Really delicious bagels but there is always a shortage on most choices- even if you get there early in the morning. The staff is pretty inefficient and rude, unfortunately. There either taking an exorbitant amount of time with your order or they get it wrong and give you a really poor attitude.
If they could figure that out And remedy those issues....all is good with the bagel biz.

Fantastic bagels. If you get there early you can pick and choose from a variety of bagels. Whatever you choose it will definitely be scrumptious. Parking is a bit of a problem.

First & last time that I will visit Einstein’s. The cashier completely messed up my husband’s order, he asked for a combo didn’t receive it and he rung up the wrong coffee. When my husband brought these issues up he was first told that they would give him the hash brown, and fix the coffee. Then the cashier said we’d have to pay for the hash brown, and they never even fixed the coffee. It’s too overpriced for these mistakes to not be corrected. Horrible customer service.

Terrible, especially at end of day. Had only three options for bagels. Low on coffee. Tables full of crumbs and trash. Friend had the turkey, bacon, avocado sandwich, said the meat was extremely salty. Why did we pick this place? Carbs!

The staff was rude. They got my order wrong and charged me for cream cheese they didn't put on the beagles or the side. When this was pointed out the girl who charged me for the cream cheese didn't speak directly to us, ahe just had another guy rally the information.