Dairy Queen Grill & Chill

Absolutely horrible. Waited for over 25 minutes for 2 burgers and 4 small blizzards. During my wait I watched cars leave the drive through lane due to waiting...and once I got my food, the chicken was horribly dry and the burger wasn’t even close to what I had ordered. I’d bet a second grader could manage this place better than its current staff..

The food was horrible! My onion rings were burnt and crunchy hard. The burgers were cooked so hard that they looked and felt like leather. Don't go here if you are hungry.

Very nice people who work for this company you guys showed nothing but outstanding service!

Was waiting at the window watching two employees play on their cell phones for over 7 minutes before I saw one go make my drink. It sat on the counter for another 4 minutes before for whatever reason he finally decided it was time to bring it to the window. Oh, and it was the wrong order. Go to the 2nd street location. Drive thru is always faster and order is always accurate. The main street location is always slow and usually gets my order wrong or its runny from sitting on the counter.

This has to be one of the worst DQS I have been in. The last time I was in there a few men in suits were standing up at the counter who seemed to be discussing changes in decor. I walked up to the counter and waited and waited. I asked someone behind the counter if the we're opened. I thought maybe I walked in on some sort of employee meeting. I was told they were opened then left to wait even longer. If any of these suited men were owners or managers, they need to pay some attention. Normally I would have walked out but I was expecting a friend and was very thirsty. I decided to just get a drink and wait for my friend. When she arrived, I told her what had happened and we decided to go somewhere else. The place is clean but the service is horrible. This is the second poor service I have had here. I won't go back.

The ice cream was really bad , I taken turtle pecan cluster size medium and the taste was poorly,little bit chocolate and pecans too…and others places ( like Seminole DQ) are good ! Not in this place ,was sad because are not cheap!

The four stars is not because they serve great old fashioned soft serve ice cream or their great veriety of thick shakes. The four stars is because they haven't figured out how to get the drive thru service moving any faster. But I love their ice cream.

Ordered 2 hot dogs and a medium shake. Hot dogs were served COLD. Cmon who does that?? Been waiting 40 min for my to go order now. Undoubtedly the worst service i have ever experienced in my life. One can tell the ppl here have absolutely no clue what they are doing at all. 2 4 18 at 9pm. Just plain awful.

I would have given them five stars, but they forgot to put gravy in two of our meals.

Went on 08-02-21 had a Butterfinger Blizzard for my supper it's been a while it tasted good and it was relaxing know the asst.manager and we are very good friends.