Caribou Coffee

One of the worst lattes I've ever had. Caribou generally good, but whoever made these lattes didn't know what they were doing. Disappointing.

Just a cup of coffee on my walk today. And a nice place to rest at the halfway point.

HOURS ARE NOT LISTED CORRECTLY this store closes at 7 their own app is incorrect. I have never had any issues at this location. This is Corporates fault.....

Horrible! Customer service was just as bad as the coffee ☕️,. Look I'm from Minnesota and I love Caribou ❤️. I don't appreciate when you mess my order up and demand a refund because I paid cash and tell cashier tells me you can not refund me be cause the manager is not there today.. Shame on you Caribou in waterloo own by Hyvee on east university Ave.....

Every time I go to this location the drink is not even "blended" like it should be.. there's no topping at all and the whip cream they put on top is pretty watered down to put it nicely. The staff is rude and always have a very poor attitude towards customers. I'm an agm of a hotel actually so being a manager myself i would definitely be looking for staff replacements. I go to caribou everyday atleast once and I'll drive all the way to the cedar falls location just to get a better quality of product as well as exceptional customer service.

Caribou Coffee is a very nice place. It is quiet. The place is clean. The decorations had me feeling like I was home enjoying my coffee. The service was fast. The server was friendly with a smile. She acted like she actually enjoyed being there. The coffee was great. The view of the outside was relaxing. I could have brought a book and would have been very content and comfortable there. My only complaint would be I would like to see more cozy chairs for that truly relaxing experience.

This place is bigger than the one in cedar falls. It has more character and the patio looks nice. They serve coffee in mugs if you stay in the shop. And as always, they offer free refills...so it's worth spending some money on coffee there. Overall, I like it more than Starbucks and other caribou locations...so far.

The ladies at the counter were great. They paid attention to the fact that my dog is a service dog. They also have pretty good iced coffee. I enjoy the iced vanilla latte. Worth the trip. I'll go back.

I love this place!!! The staff is always very friendly. The coffee is fresh and delicious and the bagels are yummy!!! I go several times a week and it's always a wonderful experience. The fire place is a cozy hangout spot and the restaurant area is always clean and comfortable.

This was my favorite Caribou in town. Since it's started to get a little cooler outside and all the wonderful pumpkin flavors come out. My wife and I started to come back almost daily for coffee. Only problem is in the last few weeks service has gone down quite a lot. Takes about 2.5x longer to get drinks and about 30% of the time, either someone in front of me or myself often get handed or offered a coffee we didn't order. They do give us the coffee for free if we wait to long but I'd rather pay and leave within 5 mins.

Edit 8/12/17

This is no longer an issue. Go here 3-5 times a week. So much so the ladies know my wife's phone number for perks. Wonderful staff.