Caribou Coffee

Wednesday, August 23, 2017. Caribou, as good as the coffee is, gets a 2 rating on poor customer service. I am from out of town , here for my sister's surgery. I am meeting the whole family at the hospital at 6am. Bringing bagels and coffee. I checked the website and it said the cafe opened at 5am. I get to the restaurant and the sign said open
The hours in the window said 5am, but the were closed. This was at 6:45. I get back in the car and go to the drive through, all lit up and the manager in the window. I ask if they are open as there is every indication they are, she proceeds to tell me they just changed their hours TODAY. 6am open. Really? She then tells me there is a Starbucks down the road. I give them a 2 based on very poor marketing practices and poor customer service.

Always my #1 go to coffee joint. Always friendly, always cozy and always good service. I recommend Caribou to everyone that brings up coffee. I suggest the carmel high rise blended. Can never go wrong. Stay golden.

Big disappointment, pay $5 for latte and not get what I order. Ordered triple shot non-fat latte, order taker repeated the order correctly, she made the order and correctly repeated the order again. Got down the road to discover it didn't have an extra shot and some terrible and very sweet flavor added to it. It wasn't drinkable. I'll go to Starbucks next time, they have yet to mess up my order, but this and other Caribou's seem to have a problem in make it right.

I wish the Carmel Latte tasted like a Carmel Latte and not coffee with milk. Didn't seem to have much if any Carmel syrup. Great location though and a nice place to sit.

Expect rude treatment. Manager ignored several customers who finally gave up and left. When I was finally acknowledged she seemed irritated that she had to take my order, I will never return. She also allowed people to sit inside and drink coffee ignoring quarantine rules.

I always love the coffee, the food is always disappointing unless you can get yourself to a true coffee & bagels location

My son and I drop by for iced coffee and and egg white sandwiches after our morning workouts. They always remember us and get our order done right and quickly. The perfect hydration and low fat protein after a work out.

Great coffee. Try the Caramel Highrise with an extra shot. That really is a good coffee.

Drinks are good but food options are bad. Food options are limited and not very good.

Excellent coffee! Very friendly atmosphere and nice barista🙂