Racetrac

This place is not open 24 hours. I just went there at 11 and the doors are locked with staff on the inside. I've been inside the store before well past 11 on more than one occasion. Yet every now and again the doors are locked and staff ignoring you. Don't advertise that you're open 24 hours if your staff is going to lock up before the day is completely finished. I never run into issues like this at QT

Edit: Racetrac you need to fire every single one of these lazy inconsiderate "employees" they do not uphold the "open until".

This review is for the pizza area/cashiers of this establishment and the thievery, laziness, and lies that continue to go on there. Always have a problem with these people, always, this time they tried to keep our money after waiting an outrageous amount of time for a pizza they forgot and then sold to another person. They claimed none of them rang us up and "we didn't pay" when we had, the cops got threatened and suddenly their attitudes about the situation changed. Don't trust these people.

The frozen drink machines are always malfunctioning. Fountain drinks taste bad--they must have the mix set weak. The chicken fingers are ok, but the other hot foods are mediocre and expensive. One of the assistant managers named Alexia is consistently rude except when she is standing in a corner doing nothing. If fact many employees there are rude, but some are courteous and professional, it's about 50/50. They also lock the side doors at night for safety I think, but they don't post a sign or corden off the area, or do anything to steer you to the front. And worst of all, the restroom was truly disgusting. Very disappointing location.

Always super clean. Tons of pumps. Trash is always low and paper towels are filled.
Inside is somehow immaculate for as busy as they are. They’ve got everything. Tons of slushy flavors, drinks, chips. They’ve got boiled peanuts, hot dogs, and I guess a pizza place or something but I’ve never tried it.
They’ve got self checkout, they’ve got tons of people working.
Best place to stop around.

Apparently they deliver too!

Clean place. However, I would not buy from inside. Very dissatisfied with how they ripped me off. The only offered one iPhone charger and the cable and block were sold separately. Buying a simple cord and block added up to be $44 after tax. For an iPhone charger! That’s more than buying a 20W block and cord from the Apple website/store itself.

Price jump from 99 cent for Arizona can drink to1.49 but not putting the right price on the shelf they gouged Arizona

Usually i have great service here, but tonight was definitely the opposite. I literally just got off work and wanted a drink but i couldnt buy a drink because its "tobacco and gas only" apparently at night. What sense does that make. this has NEVER been an issue in the past and the cashier was even rude and wouldn't answer my question either. Absolutely terrible customer service.

Edit: i just spoke to someone and they made me feel heard and took my complaint seriously. Im glad that at least management does care about their business and im definitely happier with them now

Gas theft. The manager on 1/24/23 refused to help me with a suspected gas theft. He handed me a receipt and claimed it impossible to do when all the person would have to do is pull the pump out and either walk around to the other side or have a gas can. The refusal of assistance on the matter is the real issue here and I will not return with my vehicle or any of my fleet.

I've only been here for gas.... Definitely has plenty of pumps. Haven't been inside yet.

NOT OPEN 24 HOURS... Please fix your advertising or actually open. Everytime I've gotten off work at 4 a.m. and tried to come here, the doors are locked with full staff inside. Get it together. Will not be back