This store can easily go from two to five stars with little effort. The Good: Customer service is okay. Good assortment of drinks and packaged food/snack items. Coffee is pretty good. The ice cream and toppings assortment is on point Plenty of parking Plenty of gas pumps It is easy to get in and out of this business unless you are trying to make a left unto Wilma Rudolph (then you are asking for an accident). The Bad: This place hasn't been open very long and it's going downhill fast. Fountain drink station has a lot of out of order signs. Slushy station has more unserviceable red lights flashing than serviceable ones Customer service was just okay. The restrooms were horrible! Floors were gross. Urine oversplash on floors near urinals. No toilet paper. There is a locked space for two rolls and both were empty. Them rolls have been empty for a while. Get it together Racetrac.
I love going here because it's always so clean and well stocked. The employees are very friendly, interactive and helpful. You have to go and try their pizza. They have some awesome pizza, whole pizza for $9.99, and is always fresh. In the morning they have a extraordinary coffee area, machines, cappuccino machines, condiments like sugar, cream, milk. It's just really awesome!!
Store 1810 gets a lot of business, so I try to take that into consideration. When you have 5 employees working, one would think the coffee / beverage bar would be cleaned. I started coming here last week and been here daily. It is almost disturbing to see the lack of pride by employees to keep the store presentable. Today was a treat that confirmed I would never eat any of the hot food here.
As I prepared my coffee, I watched a lady in a light blue top (possibly a manager) separate the pieces slices on the bar with her bare hands. This was right after she was touching non food items and wiping her hands on her pants. As I continued to watch, I noticed a set of gloves laying on the food prep table, not on her hands, as she continued to prepare breakfast burritos with her bare hands. If in fact she is a manager, this type of behavior would present to be acceptable by other employees.
Ive been here previously and had great service. However this time around 6:30 in the evening, they were closed. You could get fuel from the pumps, ir you had a debit or credit card.
A coworker and I stopped in at the end of today on our way home from the job. He ran inside to see if they had non-alcoholic beer that is hard for him to find. He looked quickly, did not touch the cooler, turned and walked out. When he got back to the truck ALL of the employees were standing at the door pointing at him. We walked back over to see if there was a problem. One of the employees said, "He stole a beer." I said, "He didn't even touch the cooler and you're saying that you ABSOLUTELY saw him steal. Look at the camera footage." It took all of them employees to figure out that the other one was wrong. Did he get an apology? Nope. The employee just stood there shaking her head STILL believing she was right. I have been going to this gas station for the better part of five years. I know I don't keep it in business, but I still spend a lot of money there. Not anymore. To get treated like this after a long day of work. Not even a "Sorry. We made a mistake. " Just a straight up, "I saw him steal." This place employs liars and there are NO repercussions to accusing someone for no reason. Very disappointed in this place. You've lost a customer and I will try to let other people know what they're getting into when they walk through those doors.
This is a really great place to stop. For food they have Crispy Cream Donuts, a pizza bar with a few pizzas with varying toppings, single serve brew to order coffee and large ice cream bar with loads of toppings. They have three self checkouts avaliable so there's never a wait to check out if you're in a hurry. The restrooms are clean and spacious.
Custom or Service is excellent, they have super kind staff and are always open to help you. They have so many ice cream options and they taste good. The thing I don't like about this place is that the slushie machines have more out of order sighns then working signs. And the fountain drinks also have a lot of out of order signs. And the building was not that clean. The floors had a lot of loose dirt on them and the staff acted like it was no big deal. Y'all need to get it together because it's going downhill fast.
Love Life
This store can easily go from two to five stars with little effort.
The Good:
Customer service is okay.
Good assortment of drinks and packaged food/snack items.
Coffee is pretty good.
The ice cream and toppings assortment is on point
Plenty of parking
Plenty of gas pumps
It is easy to get in and out of this business unless you are trying to make a left unto Wilma Rudolph (then you are asking for an accident).
The Bad:
This place hasn't been open very long and it's going downhill fast.
Fountain drink station has a lot of out of order signs.
Slushy station has more unserviceable red lights flashing than serviceable ones
Customer service was just okay.
The restrooms were horrible!
Floors were gross. Urine oversplash on floors near urinals.
No toilet paper. There is a locked space for two rolls and both were empty. Them rolls have been empty for a while.
Get it together Racetrac.
David Shepherd
I love going here because it's always so clean and well stocked. The employees are very friendly, interactive and helpful. You have to go and try their pizza. They have some awesome pizza, whole pizza for $9.99, and is always fresh. In the morning they have a extraordinary coffee area, machines, cappuccino machines, condiments like sugar, cream, milk. It's just really awesome!!
David M
Store 1810 gets a lot of business, so I try to take that into consideration. When you have 5 employees working, one would think the coffee / beverage bar would be cleaned. I started coming here last week and been here daily. It is almost disturbing to see the lack of pride by employees to keep the store presentable. Today was a treat that confirmed I would never eat any of the hot food here.
As I prepared my coffee, I watched a lady in a light blue top (possibly a manager) separate the pieces slices on the bar with her bare hands. This was right after she was touching non food items and wiping her hands on her pants. As I continued to watch, I noticed a set of gloves laying on the food prep table, not on her hands, as she continued to prepare breakfast burritos with her bare hands. If in fact she is a manager, this type of behavior would present to be acceptable by other employees.
ABSOLUTELY DISGUSTING!
MrSmashNMash
Ive been here previously and had great service. However this time around 6:30 in the evening, they were closed. You could get fuel from the pumps, ir you had a debit or credit card.
teresa lutton
Associates are so friendly very nice quick clean place. Cheapest gas has rewards program with the app YES THEY HAVE SELF CHECK!!!
Miranda Bielinski
Great pizza. Rewards are awesome. Large selection of drinks. And ice cream too.
Craig Bays
A coworker and I stopped in at the end of today on our way home from the job. He ran inside to see if they had non-alcoholic beer that is hard for him to find. He looked quickly, did not touch the cooler, turned and walked out. When he got back to the truck ALL of the employees were standing at the door pointing at him. We walked back over to see if there was a problem. One of the employees said, "He stole a beer." I said, "He didn't even touch the cooler and you're saying that you ABSOLUTELY saw him steal. Look at the camera footage." It took all of them employees to figure out that the other one was wrong. Did he get an apology? Nope. The employee just stood there shaking her head STILL believing she was right. I have been going to this gas station for the better part of five years. I know I don't keep it in business, but I still spend a lot of money there. Not anymore. To get treated like this after a long day of work. Not even a "Sorry. We made a mistake. " Just a straight up, "I saw him steal." This place employs liars and there are NO repercussions to accusing someone for no reason. Very disappointed in this place. You've lost a customer and I will try to let other people know what they're getting into when they walk through those doors.
Bruja Fiyah
Friendly staff, clean store. Great prices. If you like nugget ice they have it. Nice area.
Stephen Mann
This is a really great place to stop. For food they have Crispy Cream Donuts, a pizza bar with a few pizzas with varying toppings, single serve brew to order coffee and large ice cream bar with loads of toppings. They have three self checkouts avaliable so there's never a wait to check out if you're in a hurry. The restrooms are clean and spacious.
Haley Merriam
Custom or Service is excellent, they have super kind staff and are always open to help you. They have so many ice cream options and they taste good. The thing I don't like about this place is that the slushie machines have more out of order sighns then working signs. And the fountain drinks also have a lot of out of order signs. And the building was not that clean. The floors had a lot of loose dirt on them and the staff acted like it was no big deal. Y'all need to get it together because it's going downhill fast.