Au Bon Pain

I came to this location somewhat early today because I had an early train departure. I figured that I would stop by this restaurant because it is one of my favorite places to go in the morning for coffee. Today I ordered a breakfast blend coffee and bagel, and I was just sitting there catching up on some business emails. Out of nowhere, I was accosted by a female security guard who practically got in my face and asked me why I was taking pictures of the food that I was eating. I explained that I was taking pictires for a review. She said that this was not allowed according to her because she is the Security Guard. I was rather stunned because I have seen for myself nearly 100 pictures of this very restaurant posted online. She was extremely hostile to me for no apparent reason other than she was bored and on some sort of a power trip. She created an incomfortable situation, and she was very confrontational with me THE CUSTOMER. I wanted to make others aware of this sitiation in the event that this Security Guard attempts to harass you, get in your face, or worse. She is not there to protect anyone.

Amazing service. Everyone that works here is so friendly, welcoming and very helpful. I stopped by for a quick breakfast and I’m glad I chose Au Bon Pain out of all the other spots at union station. Best breakfast at the station

The food and coffee are always great but I find myself confused about where to go, how to order items, etc. The staff are helpful though.

This is my favorite place to have breakfast-lunch, the stuff is awesome, very professional friendly and polite, especially David, The wait for the food is much faster then other locations

Au bon pain
has delicious croissants in greatMuffins I like the location and customer service was great

A good place to fill up a water bottle while traveling for free. They have a soda and ice machine, most other places in the station do not

Great food—-terrible customer service.. on two separate occasions I stood at the counter and had an employee (the same employee on both occasions) just look at me and then walk away.. finally he came back and asked “are you ok?” Like I wasn’t supposed to be standing there... I explained I just wanted to order. On the other occasion I was picking up takeout and he acted bothered and rude about having to show me where to pick up my food. All that to be said, the food is so good that I put up with the poor customer service. So coming here just depends and what’s important to you. Both stars are solely for the food! Absolutely delicious!

I got the most delicious almond croissant I've ever had in my life! Yet, the only reason I give it 4 stars is because the sign said the croissant was 249 and it actually was 351. That's over $1 difference. I still paid it because the croissant looks so awesomely good LOL. But I don't like being surprised by prices no matter how much money I have

What a great spot to grab food on the go before taking a train. But the big asset here is the manager, Colleen. She provided exceptional service - going above and beyond the usual. Thank you, Au Bon Pain, for an excellent experience.

This place has a great selection of quick , healthy options at good prices. I had the egg white, cheddar , and avocado on whole wheat bagel. This was very tasty, but I was disgusted to find several hairs in it. The young man who prepared the food clearly needed to wear a hair net.
Because of this unsanitary disgrace, I give four stars where I'd otherwise have given five.
I found the prices quite reasonable at 2.99 for a decent sized Chai tea