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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Delivery
  • Takeout
  • Dine-in

Big Mug Coffee Roaster Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melissa McBreed

Every time I've come here they never had drip coffee, so I was charged over $4 for a tiny cup of coffee, which is about 2x what it costs at most other coffee shops. They keep the cream and sugar behind the counter so you have to ask them for it. If you get a pastry with your coffee expect to be spending almost $10. It's absurdly overpriced. On top of that the atmosphere just has this really smug and insufferable vibe about it. All the people there look like stuck up Google and Apple employees (probably the worst people on earth, tbh.) The employees look like the audience you'd find standing around smoking in the back row at some edgy punk rock show and don't seem particularly thrilled about their jobs.

The only good thing about this place is that it's open late, although their advertised hours online are totally inconsistent with what hours they're actually open, but overall its just not worth it. Overpriced coffee, never have what you want on the menu, unpleasant customers and unpleasant staff

Zijing Wu

Nice cafe packed with students. Some would say it’s noisy, but mostly cozy. Service not very fast due to the large demand. There is a large selection of drinks and food and the presentation is really nice. While I was waiting, all the latte arts came out are well done.
Surprised to find the environmentally friendly move that they use dry spagetti noodles to replace wooden stir sticks! Creative and cute ;)

Lillian C

Alternate milks are expensive, especially oat milk (+1.25!). I get that its more expensive, but over a dollar is crazy

Wendy Ng

Great coffee selection. I had a vanilla oat milk latte. Hubby had a regular vanilla latte. I had the salmon avocado toast without cream cheese and hubby had the avocado toast.
The smoke salmon avocado and pesto combination was great but the toast was just a piece of wheat bread, it didn't hold up to the ingredients. Avocado toast had two slices of hard boiled eggs. Again wimpy bread.
Atmosphere was kind of loud. I like the cafes to be quiet and intimate. This was a big place where people veg and others that wait to pick up their to go coffee...irked that they crowd around our table.

Quin Philipson

Nice atmosphere, open late, and good coffee and snacks!
The only big drawback is the rather painful high frequency buzz. This probably won’t be an issue for most folks, but makes it hard for me to spend very long here.

Ben Galbraith

Came here reading reviews of “great ambience.” What I found was a coffee shop in a low-end strip mall, full of people on their laptops in a big room with “meh” furniture. Step below your average Starbucks. I skipped the bakery counter and got a breakfast sandwich and a latte, ordered in.

The sandwich was served on cheap wheat bread, had some kind of mayo sauce, and had some cheap cold cuts for the meat. It was... not horrible, but not great.

The latte was served in a to-go cup with a plastic lid, took them about ten minutes to make, and taste fine. Not amazing, but better than Starbucks.

The WiFi is slow, and my AT&T service is *very* poor inside the building—so not a great connectively spot.

Alyssa

This place is an instagrammer's dream and a coffee lover's dream come true. Everything is so picturesque and the coffee is amazing!

I tried the frappes and they weren't too sweet. I saw them make cappuccinos and I will definitely try that next time! Overall, a great find!

Emily Shaffer

Almost perfect.

The vibe is perfect. The drinks and food are perfect. But the wifi is nearly useless, and I don't have good enough service inside for my mobile hotspot to work well, so it's not good for working here. Otherwise I'd be spending hours and multiple drinks here, at least once a week.

Amir Shevat

Fun place. The atmosphere is very Silicon Valley with people on their Macs and talking about their ideas. The service is fast and friendly. The coffee was awesome and the avocado sandwich was fantastic. We will definitely come back to here again.

Peter Estaniel

Popular spot on the El Camino. Coffee is delicious however I go there specifically for their honey butter toast.

This thing is magnificent. Huge slice of bread with a great balance of honey and savory butter. The toast arrives pre-sliced to make it easier to eat. So good!

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