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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Delivery
  • Takeout
  • Dine-in

Big Mug Coffee Roaster Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
George Vuong

Internet can be spotty at times, and difficult to connect to unless you delete the network and reconnect. However, if you’re looking for long-term studying, there are plenty of outlets readily available to charge your devices (located on long desks and seating against the wall). I will say though, that the long desks tend to feel kind of sticky, which gives the impression that they're dirty.

I mainly come here to study, and I really like that they’re open later relative to other nearby cafes. Their iced latte is good. Music and toast are meh, and it can get pretty loud here.

But I can almost always get work done and stay focused with a pair noise cancelling earphones/headphones. Parking is easy to find in the plaza, and I never had to park on the street.

Neeraj Manthalkar

This has been our favorite coffee shop in the Santa Clara area. Highly recommend their Mont Blanc coffee.

Jamie Aspinall

Lots of potential - cool vibe, interesting menu - but missed the mark. Incredibly slow, uninspiring coffee, disinterested service. 37minutes for a sodding avocado toast

Sina Ferdosi

Nice and crowded, good environment for studying & working. A bit expensive compared to other coffee shops in the region. No American Express.

Amelia Anderson

Yummy coffee but they don’t open until 8am which is ridiculous for a coffee shop and took almost 30mins to make two lattes. Annoying.

Allen Widjaja

Not-bad coffee place. Cozy place to enjoy your coffee. Tried their avocado sandwich and it was pretty good.

Aastha Bondre

Update : the fixed the music! I gave them 5 stars
Other than the horrible taste in music, I like everything they do. The food, the vibe, the cleanliness, the amenities are all 5/5. The food is great! 5/5.
The music choice + the music volume make me wanna leave the cafe and never come back. (I am sitting in the cafe and Fly Kicks is playing right now).

Naval Shah

Big Mug has a large indoor seating area, some outdoor seating, and is located in a plaza with lots of available parking.

The coffee drinks are solid, and their lattes are almost always fantastic (not too hot or burned).

An area for improvement would be to clean the tables and benches or adjust the finishing so they can be cleaned. The wood tables are always sticky and sort of gross feeling.

Esther Chang

Almond croissant was good (albeit not very traditional) but there ham and cheese sandwich was just that, ham and cheese sandwich. Dunno what I was expecting honestly.

Eduardo Vega

Coffee here is very tasty and with great quality. The do the latte heart here. The staff is very friendly and cute

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